From IMAGING.CLUB@OFFICE.WANG.COM ("Imaging Club")
Subject: MSG Germany Helps Win Imaging Award
Organization: Mail to News Gateway at Wang Labs
Date: 28 Sep 92 13:22:14 EST
Message-ID: <199209281727.AA17913@tuna.wang.com>
Sender: news@wang.com
Lines: 13


Regarding the recent Wang imaging installations receiving
international awards, the award to BFS in Germany involved
Wang imaging partner MSG Technologies.  They did the part
of the application that reads tapes from a mainframe, merging
over blank forms and storing the result on optical disk.
This application may be very useful for other companies also.
For further information, you can contact Peter Schoerken
at MSG via Wang Office.  For people not on the Wang imaging
network, Email Imaging.Club@OFFICE.Wang.com or send an Email memo
to Peter.Schoerken@OFFICE.Wang.com

Michael.Willett@OFFICE.Wang.com


From michael@casbah.acns.nwu.edu (Michael MacFarland)
Subject: Suggested Reading list wanted
Message-ID: <1992Oct1.141859.13425@news.acns.nwu.edu>
Sender: usenet@news.acns.nwu.edu (Usenet on news.acns)
Organization: Northwestern University, Evanston Illinois.
Date: Thu, 1 Oct 1992 14:18:59 GMT
Lines: 1

Can any one suggest a reading list?


From rvanzand@diana.cair.du.edu (ROSCOE VANZANDT)
Subject: Archive site for this group?
Message-ID: <1992Oct1.225210.9522@mercury.cair.du.edu>
Sender: news@mercury.cair.du.edu (netnews)
Organization: University of Denver, Denver, Colorado
Date: Thu, 1 Oct 92 22:52:10 GMT
Lines: 9

I'm looking for the archive site for comp.groupware
could someone point me in the right direction?

Thanks,

Roscoe Van Zandt
Texas Aggie from Hell!
rvanzand@du.edu
303-756-4547


From david@ruc.dk (David Stodolsky)
Newsgroups: comp.groupware
Subject: Re: Archive site for this group?
Message-ID: <1992Oct4.122157.3192@ruc.dk>
Date: 4 Oct 92 12:21:57 GMT
References: <1992Oct1.225210.9522@mercury.cair.du.edu>
Organization: Roskilde Universitetscenter, Danmark
Lines: 16

rvanzand@diana.cair.du.edu (ROSCOE VANZANDT) writes:

>I'm looking for the archive site for comp.groupware
>could someone point me in the right direction?

The latest revision of the "Introduction to comp.groupware"
(to be posted shortly) has this info.

I would also like a site in the USA that could archive the group.
It has been suggested that the archive be WAISed.

-- 
David S. Stodolsky                Messages: + 45 46 75 77 11 x 24 41
Department of Computer Science                 Tel: + 45 31 95 92 82
Bldg. 20.1, Roskilde University Center        Internet: david@ruc.dk
Post Box 260, DK-4000 Roskilde, Denmark        Fax: + 45 46 75 42 01


From morgan@unix.SRI.COM (Morgan Kaufmann)
Newsgroups: comp.groupware,comp.software-eng,comp.human-factors
Subject: Announcement of availability of Groupware 92 Proceedings
Keywords: Groupware, CSCW, book, proceedings
Message-ID: <39236@unix.SRI.COM>
Date: 5 Oct 92 19:02:58 GMT
Followup-To: poster
Organization: SRI International, Menlo Park, CA
Lines: 117



          Morgan Kaufmann announces the availability of

                          GROUPWARE '92
                                
                   edited by David D. Coleman
                      The Conference Group


Groupware and workgroup solutions represent one of the fastest
growing segments of computing. This rapid growth has created a
demand for the first commercial groupware conference, cosponsored
by Lotus Development Corporation and SRI International and produced
by the Conference Group. The volume collects written versions of
the conference presentations and panel sessions. Each chapter
presents insights on the technology and commercial applications of
this dynamic new software. This collection will be of interest to
a wide range of computer professionals interested in the technical
and commercial aspects of collaborative computing.


Selected Presenters/Authors: Jim Manzi (Lotus Development
Corporation), Esther Dyson (Release 1.0), Susanna Opper (Susanna
Opper and Associates), Thomas Malone (MIT), Ron Whittier (Intel
Corporation), David L. Stone (Digital Corporation), Carl Di Pietro
(Marriott Corporation), Ronni T. Marshak (The Patricia Seybold
Group), David L. Connor (Lotus Consulting Services Group), Terry
Winograd (Stanford University), Joel N. Orr (Orr Associates),
Douglas Englebart (The Bootstrap Institute), and Daniel Petre
(Microsoft Corporation)


Other Titles of Interest from Morgan Kaufmann Publishers

Computer-Supported Cooperative Work: A Book of Readings.
Edited by Irene Greif (Lotus Development Corporation).

Readings in Groupware and Computer-supported Cooperative Work:
Assisting Human-Human Collaboration.
Edited by Ronald M. Baecker (University of Toronto).


                        TABLE OF CONTENTS



                       GENERAL SESSIONS 1

                  MANAGEMENT AND CULTURAL ISSUES

GroupWare Cultural Issues (Panel)
Capturing Organizational Memory
GroupWare and Telecommuting in the 1990s (Panel)
Issues in Workflow Management (Panel)
GroupWare Bureaucracy Buster
GroupWare Security Design Objectives

               TECHNOLOGY AND GROUPWARE DEVELOPMENT

GroupWare Human Interface Issues (Panel)
Glueware (Panel)
GroupWare Services (Panel)
Database/Data Access Issues for GroupWare (Panel)
GroupWare in the Enterprise: Standards, Communication, and
Integration (Panel)

             GROUPWARE IN THE COMMERCIAL MARKETPLACE

Electronic Mail Products (Panel)
Workflow Products (Panel)
Focus on Lotus Notes (Panel)
GroupWare for Document Management (Panel)
Groupware for Decision Support (Panel)
GroupWare Licensing, Pricing, and Distribution (Panel)

                        COMBINATION TRACK

Group Scheduling-The Next Big Workgroup Application? (Panel)
Messaging and Mail-Enabled Applications for the Workgroup (Panel)
Commercial Multimedia GroupWare (Panel)

                        USER EXPERIENCES

                         SPECIAL SESSIONS

Author Index


ISBN 1-55860- 261-5   $39.95 U.S.  $43.95 Intl    543 pages

Morgan Kaufmann Publishers, Inc

Ordering Information:

     Shipping: In the U.S. and Canada, please add $3.50 for the
     first book and $2.50 for each additional for surface shipping;
     for surface shipments to all other areas, please add $6.50 for
     the first book and $3.50 for each additional book.  Air
     shipment available outside North America for $35.00 on the
     first book, and $25.00 on each additional book.  

     American Express, Master Card, Visa and personal checks drawn
     on US banks are accepted.

     MORGAN KAUFMANN PUBLISHERS, INC.
     Department E5  
     2929 Campus Drive, Suite 260
     San Mateo, CA 94403
     USA
     
     Phone: (800) 745-7323 (in North America)
          (415) 578-9911
     Fax: (415) 578-0672
     email: morgan@unix.sri.com




From tvv@ncsc.org (Terry Myerson)
Subject: Re: Archive site for this group?
Message-ID: <Bvo6MH.CCt@doppler.ncsc.org>
Sender: news@doppler.ncsc.org
Nntp-Posting-Host: doppler
Reply-To: tvv@ncsc.org 
Organization: North Carolina Supercomputing Center
References: <1992Oct1.225210.9522@mercury.cair.du.edu> <1992Oct4.122157.3192@ruc.dk>
Date: Mon, 5 Oct 1992 22:32:40 GMT

Hi folks -

Starting today, I will archive this newsgroup.  We also archive
comp.graphics.avs, so we already have the tools in place.

I will place the archives into mail folders named MONTH_YEAR.
As an example, to peruse all of the postings in the month of
October, you could download the archive Oct_92, and execute

%	Mail -f Oct_92  ( use whatever mailer you so desire )

In addition, I can supply a WAIS source soon.

The archive will be available through anonymous ftp to 
avs.ncsc.org ( 128.109.178.23 )

cd ~ftp/newsgroups/comp.groupware

Stay posted for the wais client...

Enjoy-

Terry

---
Terry Myerson
International AVS Center
North Carolina Supercomputing Center
tvv@ncsc.org


From lamaster@viking.arc.nasa.gov (Hugh LaMaster -- RCS)
Newsgroups: comp.software-eng,comp.groupware
Subject: Re: Need software for brainstorming and problem solving.
Keywords: brainstorming
Message-ID: <1992Oct5.224132.29617@riacs.edu>
Date: 5 Oct 92 22:41:32 GMT
References: <1992Sep25.211316.8116@igor.tamri.com> <e845RB1w165w@mindvox.phantom.com>
Sender: news@riacs.edu
Organization: RIACS, NASA Ames Research Center
Lines: 23

A package that I read about just today in Government Computer News is:

"Teamate" [sp?] from:
MMB Development Corporation
Manhattan Beach, CA
(310)318-1322

It is supposed to have some groupware features, as well as a
Bulletin Board system.

Has anyone used this product, and, if so, what do they think of it?

It runs on at least SunOS and Sequent; I don't know what other
systems it runs on.

It has been used by the Navy as a status-reporting bulletin-board.


-- 
  Hugh LaMaster, M/S 233-9,     UUCP:      ames!lamaster
  NASA Ames Research Center     Internet:  lamaster@ames.arc.nasa.gov
  Moffett Field, CA 94035-1000  Or:        lamaster@george.arc.nasa.gov 
  Phone:  415/604-1056                     #include <usenet/std_disclaimer.h> 


From tauber@uni-paderborn.de (Michael Tauber)
Newsgroups: comp.groupware
Subject: Workshop: Design of CSCW
Message-ID: <1992Oct6.132902.29834@uni-paderborn.de>
Date: 6 Oct 92 13:29:02 GMT
Sender: news@uni-paderborn.de (News Uni-Paderborn)
Organization: Uni-GH Paderborn
Lines: 122
Nntp-Posting-Host: austria



                COMPUTER SCIENCE DEPARTMENT, 
          JOHANNES KEPLER UNIVERSITY LINZ, AUSTRIA

                    in cooperation with

  EUROPEAN ASSOCIATION FOR COGNITIVE ERGONOMICS (EACE) and
               IFIP WORKING GROUP 13.2 ON 
          METHODOLOGY OF USER CENTERED DESIGN


                      CALL FOR PAPERS

      _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
      _                                                 _
      _  DESIGN OF COMPUTER SUPPORTED COOPERATIVE WORK  _
      _               AND GROUPWARE SYSTEMS             _
      _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _


               12th Interdisciplinary Workshop on
                  "Informatics and Psychology"



DATE:  June 1-3, 1993
PLACE: Schaerding, Austria


STEERING COMMITTEE:

Michael J. Tauber, University of Paderborn
Roland Traunmueller, Johannes Kepler University, Linz
Gerrit C. van der Veer, Free University Amsterdam


PROGRAMM COMMITTEE:

Liam Bannon, United Kingdom
Victoria Belotti, United Kingdom
Susanne Boedker, Denmark
Brigitte Jordan, USA
Simon Kaplan, USA
Jintae Lee, USA 
Wolfgang Prinz, Germany
Kjeld Schmidt, Denmark
Dan Shapiro, United Kingdom (Co-Chair)
A Min Tjoa, Austria
Roland Traunmueller, Austria (Co-Chair)


The purpose of this workshop is to bring together researchers 
and software developers who work on the design of Computer 
Supported Cooperative Work and Groupware Systems.

The workshop will encourage consideration of the diversity of 
activities and approaches encompassed in such design.

Contributions to the workshop may present e.g. work on design 
principles, design methods, design methodologies and software 
tools for CSCW design. Critical papers on existing approaches 
and their experimental evaluation as well as presentations of 
new alternative approaches are also solicited.

Contributions from a broad range of disciplines (Computer 
Science, Psychology, Anthropology, Sociology, AI, ...) and 
papers presenting the integration of approaches of different 
disciplines are especially encouraged.

Because of the new dimension CSCW has brought into system 
design and the amount of new design issues coming up, 
excellent papers surveying the different design approaches of 
different disciplines are also solicited.

At this workshop, leading researchers and developers in the 
field have the opportunity to discuss the state-of-the-art 
and future of CSCW design. The workshop will provide ample 
opportunity for discussions in a most congenial environment.



INSTRUCTIONS TO AUTHORS:

Papers should be in English and comprise 8 to 12 single-
spaced pages (3000-6000 words) and an abstract of 200 words. 
Include several keywords which are suitable for 
interdisciplinary communication.  Produce a separate cover 
page with the title, the name and affiliation of the 
author(s), and a contact address (including phone number, 
fax, and e-mail). 

Publication of the workshop papers is planned as a book with 
Elsevier (North Holland) 

Paper deadline:         January 15, 1993
Notification:           March 1, 1993
Final versions due:     May 15, 1993

Send 3 copies of papers to: 

Dan Shapiro, Program Co-Chair
Department of Sociology and Centre for Research in CSCW
Lancaster University
LANCASTER,  LA1 4YL,  UK

Tel:   +44 524 65201 ext. 4175
FAX:   +44 524 844788
Email: shapiro@lancaster.ac.uk



FOR FURTHER INFORMATION CONTACT:

Michael J. Tauber
Department of Computer Science
University Paderborn
Warburgerstr. 100
D-4790 Paderborn
Germany

Email: tauber@uni-paderborn.de


From david@ruc.dk (David Stodolsky)
Subject: Introduction to comp.groupware (Periodic informational Posting)
X-Last-Updated: 1992/10/06
Message-ID: <groupware-intro_718434013@athena.mit.edu>
Followup-To: comp.groupware
Summary: Guidelines for posting to the Usenet newsgroup comp.groupware.
Keywords: CSCW, orgware, group, interactive, shared, environments
Sender: news@athena.mit.edu (News system)
Supersedes: <groupware-intro_717224414@athena.mit.edu>
Nntp-Posting-Host: pit-manager.mit.edu
Organization: Roskilde University
Date: Wed, 7 Oct 1992 05:00:40 GMT
Approved: news-answers-request@MIT.Edu
Expires: Wed, 4 Nov 1992 05:00:13 GMT
Lines: 321

Archive-name: groupware-intro
Last-modified: 1992/10/6
Version: 1.2

Please read carefully:
Any article posted to comp.groupware uses a minimum of ten hours of
readers' time. Do not post test messages to comp.groupware (see section
5 below). 

This article is posted automatically every 14 days to introduce the
group to the more than one thousand new readers that have subscribed
during that period. 

---------------- Contents (and revision information) ------------

Sections in this article (Revised in last modification)

0. Groupware is software and hardware for shared interactive
environments. (Revised ordering of paragraphs)
1. Set your distribution to "world".
2. Sign your article.
3. Comp.groupware is being archived. (Revised)
4. If you are posting copyrighted work...
5. Authors should refer to "Guidelines for posting on Usenet"...
(Revised)
6. When you reply to a message, do not change the subject line...
7. Comp.groupware is read by over 47,000 people.

------------ End of Contents (and revision information) ----------


0. Groupware is software and hardware for shared interactive
environments.

The term "environment" includes software and hardware that sets the
context for interaction. Hardware can include specially designed
furnishings and architectural spaces that are considered integral to
correct utilization of a given software application. A groupware
application may require a specific organizational environment to
function as expected. More powerful applications can adapt to, or
overcome limitations of, their environments.

The term "interactive" is used to indicate that time constraints are
managed by the system. Many groupware applications appear to support
real-time interaction. Others merely enforce deadlines that can span
weeks. In either case, the technical limitations on the pace of
interaction are made (to appear) negligible in terms of the objectives
of the application. Systems that exclude reference to real time are not
groupware applications.

The term "shared" indicates that two or more participants interact with
one another in such a manner that each person influences and is
influenced by each other person. No upper limit in the number of
participants is indicated, because mediated groups, as opposed to
natural ones, can maintain joint awareness with very large numbers of
persons. (Joint awareness is one way that "group" is defined.) An
objective of some groupware applications is to increase the number of
persons that can interact "as a group".

Some definitions of groupware include the notion of a common goal. While
all systems require some agreement among participants (at minimum that
they should be jointly used), interactions can be predominately
conflictual. Management of conflict is often a crucial feature of a
groupware system. Vote collecting systems are an example.

Definitions:

Group - Two or more persons who are interacting
with one another in such a manner that each person
influences and is influenced by each other person
(Shaw, M. E. _Group dynamics: The psychology of
small group behaviour_. 1976, p. 11).

Ware - 1 a) manufactured articles, products of art
or craft.... b) an article of merchandise.... 3) an
intangible item (as a service) that is a marketable
commodity. (_Webster's New Collegiate Dictionary_,
1976, p. 1319).


1. Set your distribution to "world". Comp.groupware is delivered to all
continents. Do not limit your chances for feedback by restricting
distribution. Restricted distribution can cause confusion when people
read responses to articles they have not seen. If you notice an article
has a restricted distribution, inform the poster by mail.

If you are restricted from posting to "world" by your administrator,
request a change in your privileges, at least for this newsgroup. If
refused, determine what your rights are in terms of appeal, based upon
information available at your site. An alternative is to use the Net to
find information and persons to contact concerning your rights. 
Try the newsgroups:

comp.org.eff.news
comp.org.eff.talk
misc.legal.computing
alt.society.civil-liberty
alt.comp.acad-freedom.news
alt.society.cu-digest

A frequently asked questions file can be retrieved by sending email to:
archive-server@eff.org, 
include the line "send caf-faq netnews.writing".
Information about the Electronic Frontier Foundation (EFF) can be
requested from eff@eff.org. You can also retrieve information about EFF
and its projects via anonymous FTP from ftp.eff.org.

As a final resort, send a summary of your case to:

Carl Kadie (kadie@eff.org)
Electronic Frontier Foundation
155 Second Street
Cambridge, MA 02141, USA
Tel.: +1 (617) 864-0665
Fax: +1 (617) 864-0866.

If you can send email off-site, you can post using a Usenet-news mail
server. Email to "comp-groupware@ucbvax.berkeley.edu" is posted with the
subject line of your letter becoming the subject line of the article.
(Note: "." in the newsgroup name is written as "-".) This allows you to
post to a newsgroup even if you have read-only access to Network News.


2. Sign your article. Each name should have one and only one user. If
the article is a joint product, indicate this at the beginning and end
of the article. Some news reading programs allow certain names to be to
be automatically selected. Help the reader by using the same name at all
times. This will improve the chances that people will read your
articles.

The signature should include complete name, address, and telephone
number (this allows quick verification in case forgery is suspected).
E-mail addresses ought to be included in the signature in case headers
get munged. Another nice feature is geographical coordinates, so the
time zone can be determined (useful in telephoning). The signature
should be limited to four lines as is suggested practice on Usenet.


3. Comp.groupware is being archived. Selected discussions will be
reprinted in the _Writings on Computer Science_ (_Datalogiske Skrifter_)
working paper series available from the Institute of Geography,
Socio-economic Analysis, and Computer Science, Roskilde University, Post
Box 260, DK-4000 Roskilde, Denmark (ISSN 0109-9779-xx). Material
appearing in the series can be published elsewhere.

Authors will not be contacted individually before publication, but the
draft will be posted to comp.groupware for comment and correction before
being sent to the printer. All articles will be reproduced exactly as
posted (headers may be included, and parts (e.g., data sets) may be
moved to appendices and other changes making the articles more suitable
for printing may be made).

tvv@ncsc.org (Terry Myerson) began archiving comp.groupware 92.10.6.
The archive is available by anonymous ftp from: 
avs.ncsc.org ( 128.109.178.23 )

in the directory:
~ftp/newsgroups/comp.groupware

The archives are in mail folders named MONTH_YEAR.
For example, to peruse all of the postings in the month of
October, you could download the archive Oct_92, and execute

%       Mail -f Oct_92

Articles from comp.groupware are also available by anonymous FTP from: 
gorm.ruc.dk

in the directory:
~groupware/art/comp/groupware/

Login as "anonymous" and give your user name as your password.
Those without FTP access should send e-mail to:
mail-server@rtfm.mit.edu

with "send usenet/news.answers/finding-sources" in the body to find out
how to do FTP by e-mail.


4. If you are posting copyrighted work, indicate at the beginning of the
article whether permission has been obtained. If you do not want an
article reproduced, indicate this (e.g., Copyright - Net distribution
only).


5. Authors should refer to "Guidelines for posting on Usenet" in the
newsgroup "news.announce.newusers" to make sure they know to spell check
their articles, etc. "Answers to Frequently Asked Questions",
"Introduction to news.announce", "Hints on writing style for Usenet"
available in the same newsgroup also contain information for new users.

Do not post test messages to comp.groupware. There are special groups
for testing. And tests should be as limited in their distribution as
possible. This is basic information from "Guidelines for posting on
Usenet". Posting of test messages inappropriately is considered abusive
and will cause a loss of readership for your articles.

Always use your Subject line to state the *topic* of your article as
completely as possible (e.g., "Macintosh II voice-mail based real-time
meeting software ready.", rather than "Meeting software"). Summary lines
should indicate *what* your message says about the topic (e.g., "New
meeting coordination software available via anonymous FTP"). Statements
should always end with periods, questions with question marks
(typically), and high energy, high impact declarations with exclamation
points. These rules makes articles much easier for recipients to handle
appropriately. 

If you ask a question, your subject line should include "question",
"query", "(Q)" or should end with a "?". Questions should clearly
explain your problem and surrounding issues. Otherwise, you will simply
waste the time of those who want to help you. Tell people the kind of
work you are doing or contemplating doing. This helps them provide the
information you need. Indicate what efforts, if any, you have made thus
far, and what information was found.

Subject, Summary, and Keyword headers are scanned by many news reading
programs, thus permitting readers to find your article easily. You will
have your articles read more often if you select these carefully.


6. When you reply to a message, do not change the subject line or
redirect follow-ups (unless you are changing the subject).  Such changes
make it harder for some news readers to follow the threads in a
discussion. Include a "Summary" line which indicates specifically what
your message says. This permits your article to be found even if it is a
follow-up to an article with poorly chosen subject and keyword
information.

Please, do not post responses to articles you feel are inappropriate or
abusive. (If you can not resist, consider alt.flame as an alternative
newsgroup for your article [it has greater readership than
comp.groupware]). If the author is not saying anything worth reading,
enter the name in your "kill" file, and then no more of your time will
be wasted by that person. If you feel that the author is saying
something worth reading, but in an inappropriate way, respond by mail.
Tell the author what you think is incorrect about the article. If
possible, suggest how to accomplish the objective in an appropriate way
(e. g., post to another newsgroup). If you have responded to a person by
mail a few times without the desired effect, and you feel that the group
as a whole could benefit by a solution to the problem, only then should
you post an article.  The nature of your article should be a suggestion,
if possible, of how such problems can be avoided in the future.


7. Comp.groupware is read by over 47,000 people. Consider the cost to
readers of any post. If even an obviously inappropriate article is
distributed, one that just takes readers a few seconds to scan, and then
skip or kill, the total time used is still large. With 36,000 readers, a
post that takes an average of 1 second for each reader to deal with (i.
e., examining the subject line) means a total of ten hours used (36,000
seconds / 3,600 seconds/hour = 10 hours). If the article uses up an
average of four seconds, then the total time expenditure is 40 hours,
the equivalent of a work week. This is probably the minimum time
expenditure on any article that is even selected for scanning. So, if
you spend a week preparing an article and then post it to
comp.groupware, there will be a balance between your time investment and
that used by readers, even if they only scan your article and make no
response. The lack of a separate feedback channel is an unfortunate
deficiency in the Network News system as it is currently structured.

This analysis should not discourage anyone from posting a simple
question. Some of the most interesting and valuable exchanges in
comp.groupware have resulted from such questions. However, authors must
not make such requests unnecessarily. On the other hand, a carefully
prepared article or a report of an extensive project may not receive any
comment at all. This could mean that the article is clear and error
free. It could also mean it was not of sufficient interest to anyone to
be read in detail. What can be assumed is that it was seriously
considered. This is a result of the currently low traffic level in
comp.groupware and high quality of articles posted.

If your email reply to an author fails, try again using information in
the signature lines. An X.500 directory information server can be
consulted to find a person's email address. Read the informational
article, "How to find people's email addresses" (in the newsgroup
"news.answers"), so you know to contact the postmaster at the site of
the person you are trying to reach, and so on. Do not post a reply until
you have tried to reach the author by telephone, facsimile, or paper
mail. If these fail, ask yourself if getting the reply through is worth
ten hours of readers' time. If so, post the message. Do not post a
message asking a person to send you an email address, unless your letter
must be kept private (If this is true, consider using encryption). If it
is not of general interest, use only the person's name as the subject
(e.g., "To: Foo Bar"). If other readers might find it interesting, also
give full subject information. 

Similarly, do not broadcast requests for information you can obtain from
a known source. Requests such as, "What are the contents of book Foo
published by Bar" are not appropriate. This information can normally be
obtained by a short telephone call and a few minutes of work by someone
being paid to provide that service. Let's not deprive someone of a job
and at the same time get comp.groupware readers fired because they are
wasting all their time reading unnecessary articles :-).

Post long articles as a single unit if they are less than 30,000
characters. Otherwise, post separate sections as follow-ups to the
first, breaking at meaningful places. This permits the sections to be
treated as a single unit, thus minimizing expenditure of attention on
the article. The cost of transmitting articles is negligible, so long
posts that take one second to delete "cost" the same as short ones.

Disregarding these considerations or a lack of self discipline in
following them will result in defensive attention management. That is,
certain authors will not be read at all by many readers or valuable
discussions will take place by email instead of being posted. This would
have the unfortunate effect of fractionating the joint awareness that
permits the comp.groupware readership to function as a group. Thus, it
is recommended that authors who prefer entertainment to rigor in their
news reading, post to other newsgroups.

-------

This article compiled with assistance from numerous readers of
comp.groupware.

Corrections, comments, and suggestions to:

David S. Stodolsky                Messages: + 45 46 75 77 11 x 24 41
Department of Computer Science                 Tel: + 45 31 95 92 82
Bldg. 20.1, Roskilde University Center        Internet: david@ruc.dk
Post Box 260, DK-4000 Roskilde, Denmark        Fax: + 45 46 75 42 01


From IMAGING.CLUB@OFFICE.WANG.COM ("Imaging Club")
Newsgroups: comp.groupware
Subject: Networld show in Dallas runs October 13, 14 and 15
Message-ID: <199210072232.AA05837@tuna.wang.com>
Date: 7 Oct 92 23:24:37 GMT
Sender: news@wang.com
Organization: Mail to News Gateway at Wang Labs
Lines: 5

The Networld 92 exhibition in Dallas is taking place on October
13 (10:00-5:00), 14 (10:00-5:00) and 15 (10:00-4:00) at
the Dallas Convention Center.

Michael.Willett@OFFICE.Wang.com


From turletti@jerry.inria.fr (Thierry Turletti)
Newsgroups: comp.groupware
Subject: Videoconferencing over the Internet
Keywords: multimedia, videoconferencing, codec, H.261, p*64 kb/s
Message-ID: <31207@sophia.inria.fr>
Date: 8 Oct 92 14:44:32 GMT
Sender: news@sophia.inria.fr
Organization: INRIA, Sophia-Antipolis (Fr)
Lines: 44


The INRIA Videoconferencing System IVS is designed with the explicit goal to
demonstrate that it is possible today to use a standard workstation for 
video-/audioconferences. Thus, in order to conduct a videoconference with IVS,
only minimal hardware upgrades are required to a machine commonly found 
today on the desk of an engineer (a Videocamera and a Videocard).

A further design goal of IVS is to allow more than two persons to conduct a
videoconference using IP multicast extensions. Thus, with IVS, a
group of people can participate at a conference at the same time.

IVS allows to use standard Internet technology to transmit 
video/audio-data. This is achieved by implementing a software version of a 
H.261 codec (video codec for audiovisual services at p*64 kb/s) in IVS. 
Furthermore, where conventional H.261 hardware codecs require leased lines or 
switched circuits for data-transmission, the H.261 software codec of IVS uses 
standard UDP datagrams.

This system has been already tested over many countries including 
France, Germany, Sweden, the Nederthlands and the USA.

The following also contributed to the development of IVS:

David Berry <David.Berry@eng.sun.com> (Videopix grabbing improvement)
Jack Jansen <Jack.Jansen@cwi.nl> (ADPCM 32kb/s audio codec)
Guido van Rossum <Guido.van.Rossum@cwi.nl> (SGI Indigo compatibility)
Winston Dang <wkd@uhunix.uhcc.Hawaii.Edu> (speed improvements)

Technical Data
--------------

System requirements: SUN SparcStation or SGI Indigo stations, 
       Video grabber (VideoPix Card for SUN stations), Video
       Camera, X-Windows, Internet-Access.

ftp adress: Version 1.10 of IVS is available for anonymous ftp from 
	avahi.inria.fr in directory "/pub/videoconference/ivs.tar.Z".


---------------------

   Thierry Turletti.

   Project RODEO - INRIA Sophia-Antipolis - FRANCE


From lamaster@pioneer.arc.nasa.gov (Hugh LaMaster)
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <1992Oct8.205639.16755@riacs.edu>
Keywords: brainstorming
Sender: news@riacs.edu
Organization: RIACS, NASA Ames Research Center
References: <1992Sep25.211316.8116@igor.tamri.com> <e845RB1w165w@mindvox.phantom.com> <1992Oct5.224132.29617@riacs.edu>
Date: Thu, 8 Oct 92 20:56:39 GMT
Lines: 49

In article <1992Oct5.224132.29617@riacs.edu>, lamaster@viking.arc.nasa.gov (Hugh LaMaster -- RCS) writes:
|> A package that I read about just today in Government Computer News is:
|> 
|> "Teamate" [sp?] from:


I recently talked to someone at MMB Development Corporation, and just
received a brochure.  

According to the brochure, the following is the correct information:

TEAMate
MMB Development Corporation
904 Manhattan Avenue
Manhattan Beach, CA 90266
(213)318-1322  [Area code: I guess this is correct. 
The Area Code has been split, and I'm not sure which one
 is the "correct" one.  It may be the following:
|> (310)318-1322


It has both bulletin board style and "groupware" style interactive 
discussions.



|> Has anyone used this product, and, if so, what do they think of it?

This question still stands.  I have not heard from anyone who has
used this product.  I am particularly interested in the "groupware"
features, since the BBS features seem to overlap USENET news.

|> 
|> It runs on at least SunOS and Sequent; 
:

It runs on Sun, HP-UX, DEC-Ultrix, IBM RS/6000, AT&T 3B2, Sequent,
Data General, SGI, and Tandem.   (What, not the Cray?  :-)

|> It has been used by the Navy as a status-reporting bulletin-board.

The brochure describes a large number of sites where it is in use.


-- 
  Hugh LaMaster, M/S 233-9,     UUCP:      ames!lamaster
  NASA Ames Research Center     Internet:  lamaster@ames.arc.nasa.gov
  Moffett Field, CA 94035-1000  Or:        lamaster@george.arc.nasa.gov 
  Phone:  415/604-1056                     #include <usenet/std_disclaimer.h> 


From tice_ja@lrc.edu
Newsgroups: comp.groupware
Subject: APPLE IIgs
Message-ID: <1992Oct8.191946.401@lrc.edu>
Date: 8 Oct 92 19:19:46 EDT
Organization: Lenoir-Rhyne College, Hickory, NC
Lines: 15

	     ************** FOR SALE ************* 
			APPLE IIgs compter
			2 800k 3.5" disk drives
			1024K RAM
			Wordprocessing software
			Graphics programs
			Games
			Joystick
			Color RGB monitor

If interested AT ALL, please let me know soon.  Price?  Well, we'll work on
that later!!  I just want to see if there is any interest :-)
   Thanks!!  Jeff Tice (Tice_Ja@LRC.edu)
	     Lenoir-Rhyne College
	     Hickory, NC


From kenji@cc.gatech.edu (Kenji Takahashi)
Subject: Req: public domain hypertext
Message-ID: <KENJI.92Oct9141832@gaia.cc.gatech.edu>
Sender: news@cc.gatech.edu
Organization: College of Computing - Georgia Institue of Technology
Date: Fri, 9 Oct 1992 19:18:32 GMT


I've just started a research on hypertext system for requirements 
definition.  So, I need a platform hypertext system.  I would appreciate
any information about public domain (or free) hypertext (or hypermedia)
systems I can use on UNIX.
--
Kenji Takahashi
College of Computing, Georgia Tech, Atlanta, GA 30332-0280
E-mail: kenji@cc.gatech.edu  Phone: 404-894-9761  Fax: 404-853-9378


From rwhitehead@cix.compulink.co.uk (Roger Whitehead)
Subject: APPLE IIgs                              
Cc: rwhitehead@cix.compulink.co.uk
Reply-To: rwhitehead@cix.compulink.co.uk
Date: Sat, 10 Oct 1992 21:36:24 +0000
Message-ID: <memo.675416@cix.compulink.co.uk>
Sender: usenet@gate.demon.co.uk
Lines: 3

Sorry old chap, this is the groupware conference.  Firmware's next door.  8->

Roger


From oj@miki.pictel.com (Oliver Jones)
Newsgroups: comp.groupware
Subject: Re: Videoconferencing over the Internet
Keywords: multimedia, videoconferencing, codec, H.261, p*64 kb/s
Message-ID: <1992Oct12.174137.20895@miki.pictel.com>
Date: 12 Oct 92 17:41:37 GMT
References: <31207@sophia.inria.fr>
Organization: PictureTel Corporation
Lines: 11

In article <31207@sophia.inria.fr> turletti@jerry.inria.fr (Thierry Turletti) writes:
>
>The INRIA Videoconferencing System IVS...

>IVS allows to use standard Internet technology to transmit 
>video/audio-data....

>ftp adress: Version 1.10 of IVS is available for anonymous ftp from 
>	avahi.inria.fr in directory "/pub/videoconference/ivs.tar.Z".

IVS is also available at export.lcs.mit.edu:contrib/ivs.tar.Z


From lamaster@george.arc.nasa.gov (Hugh LaMaster -- RCS)
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <1992Oct14.221746.2541@news.arc.nasa.gov>
Followup-To: comp.groupware
Keywords: brainstorming
Sender: usenet@news.arc.nasa.gov
Organization: NASA Ames Research Center, Moffett Field, CA
References: <1992Sep25.211316.8116@igor.tamri.com> <e845RB1w165w@mindvox.phantom.com> <1992Oct5.224132.29617@riacs.edu> <1992Oct8.205639.16755@riacs.edu>
Date: Wed, 14 Oct 1992 22:17:46 GMT
Lines: 16

[Note followup to comp.groupware.]

>>>(mention of TEAMate deleted)

Another package I have heard mention of is:

VisionQuest from CTC

Does anyone know about/has anyone used this product, and, if so, 
what do they think of it?

-- 
  Hugh LaMaster, M/S 233-9,     UUCP:      ames!lamaster
  NASA Ames Research Center     Internet:  lamaster@ames.arc.nasa.gov
  Moffett Field, CA 94035-1000  Or:        lamaster@george.arc.nasa.gov 
  Phone:  415/604-1056                     #include <usenet/std_disclaimer.h> 


From mjo@opal.cs.tu-berlin.de (Martin Ohly)
Subject: Experience with Communique from Insoft Inc. ?
Message-ID: <1992Oct15.091005.29852@cs.tu-berlin.de>
Keywords: Insoft Communique
Sender: news@cs.tu-berlin.de
Organization: Techn. University of Berlin, Germany
Date: Thu, 15 Oct 1992 09:10:05 GMT
Lines: 11

I read somewhere that Insoft's Communique is a conferencing tool similar
to Sun's ShowMe. Does anyone have experience with Communique,
comparisons with ShowMe or HP's Shared X ? 

Does anyone have a contact address for Insoft ?

Many thanks for any help

Martin Ohly
FB Informatik, Technische Universitaet Berlin, Germany
Internet: mjo@cs.tu-berlin.de


From tvv@ncsc.org (Terry Myerson)
Subject: Re: Experience with Communique from Insoft Inc. ?
Message-ID: <Bw673F.32F@doppler.ncsc.org>
Keywords: Insoft Communique
Sender: news@doppler.ncsc.org
Nntp-Posting-Host: doppler
Reply-To: tvv@ncsc.org 
Organization: North Carolina Supercomputing Center
References:  <1992Oct15.091005.29852@cs.tu-berlin.de>
Date: Thu, 15 Oct 1992 15:59:38 GMT


> I read somewhere that Insoft's Communique is a conferencing tool similar
> to Sun's ShowMe. 

As far as I know Communique handles full motion video and audio; which
ShowMe does not.

> Does anyone have experience with Communique,

I have not used Communique...

> comparisons with ShowMe or HP's Shared X ? 

Showme is specifically a shared shetckpad application.  Shared X
allows user to share entire X sessions.

I prefer a public domain sketckpad to ShowMe, called Wscrawl.
Wscrawl is written by Brian Wilson of Apple Computer in his
free time.

I have placed binaries and source code for Wscrawl on the
International AVS Center anonymous ftp site :

ftp 128.109.178.23 ( avs.ncsc.org )
anonymous
email
cd pub/wscrawl
ls :

sgi.wscrawl.Z			SGI binary
hp.wscrawl.Z			HP 700 binary
ibm.wscrawl.Z			IBM RS 6000 binary
wscrawl.shar.Z			Source Code
apple.wscrawl.Z			AUX binary
wscrawl_tech_paper.ps.Z		Paper on the sketchpad implementation
sun.wscrawl			Sun binary

Likewise, we prefer a public domain shared X utility called XTV -
I can provide more info on this if someone requests it as well.
XTV runs on many different platforms.  It is developed by
the University of North Carolina at Chapel Hill.

> Does anyone have a contact address for Insoft ?

I recently talked to John Altman the Southeast Region sales rep.
His phone number is 706 844 9643

Good luck-

Terry

           -------------------------------------------
           /           Terry Myerson                /
          /     Collaboratory Project Leader       /
         /         International AVS Center       /
        /  North Carolina Supercomputing Center  /
       /               tvv@ncsc.org             /
      /----------------------------------------


From eyu@hamlet.umd.edu (Ellen Yu)
Newsgroups: comp.groupware
Subject: Re: Need software for brainstorming and problem solving.
Keywords: brainstorming
Message-ID: <16113@umd5.umd.edu>
Date: 15 Oct 92 13:40:48 GMT
References: <1992Oct5.224132.29617@riacs.edu> <1992Oct8.205639.16755@riacs.edu> <1992Oct14.221746.2541@news.arc.nasa.gov>
Sender: news@umd5.umd.edu
Organization: University of Maryland, College Park
Lines: 87

In article <1992Oct14.221746.2541@news.arc.nasa.gov> lamaster@george.arc.nasa.gov (Hugh LaMaster -- RCS) writes:
>
>Another package I have heard mention of is:
>
>VisionQuest from CTC
>
>Does anyone know about/has anyone used this product, and, if so, 
>what do they think of it?
>

We use VisionQuest from CTC here at the University of Maryland.  We've used
parts of it in an academic setting and we've used it alot for decision
making.  I find it to be very flexible.  There are 9 tools and I will try
to briefly describe their capability:

    brainwriting 
      provides brainstorming capability.  everyone basically can "talk"
      at the same time by typing in their answers.  A collective group
      list is displayed in realtime.  Part of each participant's screen
      is their "private" area to type and the other part reflects the
      groups answers.   
    comment cards 
      This tool is similar to brainwriting except that you provide topics
      and then allow the participants to comment on them.  This is a good
      tool for getting feedback on things or gathering opinions.
    subgroup 
      This tool allows you to define the number of items you can pick from
      a list.  You define their significance (most important, most significant,
      worst, etc.)
    point allocation
      You define the maximum number of "widgets" that can be allocated and
      the participants allocate those among the given alternatives.  This
      can be used as $ in a budgeting exercise (as an example).
    scoring
      This is a multi-criteria tool.  You define the criteria and weighting
      and then the participants score (the scale is defined by you) based
      on these criteria.  The score is then normalized.
    voting
      This is a yes, no, abstain tool.  You get a count of number of yes, 
      number of no, and the number of abstain.
    rating
      The participants rate all alternatives listed in this tool.  You
      set the rating scale and what it signifies.  Group average is
      displayed.
    ranking
      You rank a list by physically moving items around in the list.
    compactor 
      You set up categories and each participant puts each alternative
      in the category they feel it belongs in.  You get a frequency count
      of how many people put each item in each category.

This is my attempt to describe the tools (I did not go and dig out the
manual and type what it says in the manual).  

One of the most important features of this tool is that all input is ANONYMOUS.

All the input from one tool can be imported (with various filter capabilities)
to another exercise.  All the people I've had use it love the tool.  It
handles the anytime, anyplace scenario although we use it mostly in the
same time, same place scenario.

Yes, there are some things I don't like about it (in regards to the 
user interface), but I must say the company has listened to our comments
and are working on changes.  The basic functionality that this tool
provides is great.

It runs in DOS right now (or in a DOS session in Windows).  They are currently
working on a Windows version.

This is a hard tool to try and describe (any groupware tool usually is).
You have to really "experience" it in order to understand how it works.

If you want more information on the product, you can call CTC at
(512) 794-8858.  

No - I do not work for CTC - I'm just a satisfied customer.

I'd be happy to correspond through email in more detail with anyone who has 
specific questions about VisionQuest.

Ellen

-- 
    Ellen Yu, AT&T Teaching Theater         Phone: (301) 403-4623 office
    Computer Science Center, Univ. of MD           (301) 403-4628 Fax
    4321 Hartwick Rd., Suite 500            Internet: eyu@umd5.umd.edu
    College Park, MD  20740                 Compuserve: 71641,1764


From saul@cpsc.ucalgary.ca (Saul Greenberg)
Newsgroups: comp.groupware
Subject: Bring your videos to CSCW' 92...
Message-ID: <SAUL.92Oct15125808@fsc.cpsc.ucalgary.ca>
Date: 15 Oct 92 19:58:08 GMT
Sender: news@cpsc.ucalgary.ca (News Manager)
Distribution: comp.groupware
Organization: University of Calgary
Lines: 32

The CSCW '92 conference (held in Toronto, Nov 1-4) will have both a
formal and informal video track.  

o I would like to invite attendees to bring their videos with them for
  showing at the *informal* track.

o Alternatively, you can mail your VHS NTSC video or 3/4" NTSC video to me
  (address provided below) and I will make them available for the informal
  track.

We will be creating a list of all videos, and members of the audience will be
able to request selected videos for showing. Alternatively, you may schedule
a time and be present for a "mini'showing" to the audience. It is a great way
to show off your work!

The purpose of the informal track is to show past work or current work in 
progress. "Home" video quality is acceptable. 

Athough "walk-in" submissions are acceptable, it would help me considerably
if you mail your intensions to me as soon as possible.

_____________________________________________________
Dr Saul Greenberg	(saul@cpsc.ucalgary.ca)
Department of Computer Science, University of Calgary 
Calgary, Alberta CANADA T2N 1N4
Phone: (403) 220-6087   Fax: (403) 284-4707
--
_____________________________________________________
Dr Saul Greenberg	(saul@cpsc.ucalgary.ca)
Department of Computer Science, University of Calgary 
Calgary, Alberta CANADA T2N 1N4
Phone: (403) 220-6087   Fax: (403) 284-4707


From moseley@ra.csc.ti.com (Warren Moseley)
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <1992Oct15.212815.28295@csc.ti.com>
Keywords: brainstorming
Sender: usenet@csc.ti.com
Nntp-Posting-Host: ra
Organization: Texas Instruments
References: <1992Oct8.205639.16755@riacs.edu> <1992Oct14.221746.2541@news.arc.nasa.gov> <16113@umd5.umd.edu>
Date: Thu, 15 Oct 1992 21:28:15 GMT
Lines: 15

Check out two Macintosh tools.  One is Fair Witness and the other is
Inspiration. I have used both of these tools to capture and display the 
results of a JAD.  I used these tools to scribe the JAD, and this allowed
interactive display of the results as we proceeded.  Inspiriation is 
excellent for Mind Maps. You can obtain more information about these
tools from the FAX FACTS line at MacWarehouse. I have used them both
successfully, and I am pleased with both.  I dont work for either company.

Any more questions you can contact me at
moseley@ra.csc.ti.com      214-995-1641

Regards,
Warren Moseley




From schmidt@uxmail.ust.hk (DR. ROY SCHMIDT)
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <1992Oct16.023015.634@uxmail.ust.hk>
Keywords: brainstorming
Sender: usenet@uxmail.ust.hk (usenet account)
Organization: Hong Kong University of Science and Technology
References: <1992Oct5.224132.29617@riacs.edu> <1992Oct8.205639.16755@riacs.edu> <1992Oct14.221746.2541@news.arc.nasa.gov>
Date: Fri, 16 Oct 1992 02:30:15 GMT
Lines: 39

lamaster@george.arc.nasa.gov (Hugh LaMaster -- RCS) writes:

[intro deleted]
>Another package I have heard mention of is:
>      VisionQuest from CTC
>Does anyone know about/has anyone used this product, and, if so, 
>what do they think of it?

VisionQuest is a very slick product.  Actually, there are two similar
products you might consider for brainstorming.  One is VisionQuest, and
the other is GroupSystems from Ventana Corp (also called TeamFocus by
IBM.)  The two packages have some areas that are not in common, so your
best bet is to talk to the companies, get a demo of the products'
features, and then choose.

Both of these products are designed around conducting meetings where
all the participants are in the same room at the same time.
GroupSystems is an evolving product that grew out of research at the
Univ of Arizona.  It had the saving grace of running on low-end
machines, so some of the headway it has made was based on this fact (of
course, being first is also a good way to start :-).)  VisionQuest
requires an 80386 or above, but this is rarely a stumbling block any
more.

Now if you want to try brainstorming with the participants in different
places (like their own offices) and/or contributing at different times
as their schedules permit, you might consider Comments, a new product
that has been developed by Indiana University.  Last I heard, the
developers had formed a private company to handle marketing and customer
support, but I don't know the name of the company.  You might try
contacting Prof Joe Valacich -- valacich@ucs.indiana.edu -- for further
details.


-- 
Roy Schmidt        schmidt@usthk.ust.hk        schmidt@uxmail.ust.hk
Business Information Systems Dept, School of Business and Management
         The Hong Kong University of Science and Technology
                Clearwater Bay,  Sai Kung,  HONG KONG


From dsr@bnr.co.uk (D.S.Riches)
Newsgroups: comp.groupware
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <1992Oct16.082942.3701@bnr.co.uk>
Date: 16 Oct 92 08:29:42 GMT
References: <1992Oct5.224132.29617@riacs.edu> <1992Oct8.205639.16755@riacs.edu> <1992Oct14.221746.2541@news.arc.nasa.gov> <1992Oct16.023015.634@uxmail.ust.hk>
Sender: daemon@bnr.co.uk
Reply-To: dsr@bnr.co.uk (D.S.Riches)
Organization: BNR Europe Limited, London Road, Harlow, Essex, GB
Lines: 16


Oh dear, I've just missed this thread on brainstorming software.
Has anyone collected the responses and would be kind enough to mail
me them or is someone producing a summary?

Any help appreciated,

	Dave


   Dave Riches
   Email:  David.S.Riches@bnr.co.uk
   Smail:  BNR Europe Ltd, London Road,
           Harlow, Essex. CM17 9NA.  England
   Phone:  +44 (0)279-402496
   Fax:    +44 (0)279-451434


From rwhitehead@cix.compulink.co.uk (Roger Whitehead)
Newsgroups: comp.groupware
Subject: Re: Need software for brainstorming and
Message-ID: <memo.687933@cix.compulink.co.uk>
Date: 16 Oct 92 19:12:03 GMT
Sender: usenet@gate.demon.co.uk
Reply-To: rwhitehead@cix.compulink.co.uk
Lines: 23
Cc: rwhitehead@cix.compulink.co.uk

Warren,

Is it possible to post contact details for Fair Witness and Inspiration?
Alternatively, if it's possible to get into FAX FACTS from the UK, how does
one do so?

TIA

Roger

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Roger Whitehead,
Director,
Office Futures,
14 Amy Road,
Oxted,
Surrey    RH8 0PX
England

Telephone:  +44 883 713074
Fax:  +44 883 716793
Email:  rwhitehead@cix.compulink.co.uk


From moseley@ra.csc.ti.com (Warren Moseley)
Subject: Re: Need software for brainstorming and
Message-ID: <1992Oct16.223010.12386@csc.ti.com>
Sender: usenet@csc.ti.com
Nntp-Posting-Host: ra
Organization: Texas Instruments
References: <memo.687933@cix.compulink.co.uk>
Date: Fri, 16 Oct 1992 22:30:10 GMT
Lines: 49

In article <memo.687933@cix.compulink.co.uk> rwhitehead@cix.compulink.co.uk writes:
>Warren,
>
>Is it possible to post contact details for Fair Witness and Inspiration?
>Alternatively, if it's possible to get into FAX FACTS from the UK, how does
>one do so?
>
>TIA
>
>Roger
>
>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
>
>Roger Whitehead,
>Director,
>Office Futures,
>14 Amy Road,
>Oxted,
>Surrey    RH8 0PX
>England
>
>Telephone:  +44 883 713074
>Fax:  +44 883 716793
>Email:  rwhitehead@cix.compulink.co.uk

Fair Witness is put out by Chena Software, Inc. 905 Harrison Steet
Allentown, Pa. 18103.  215-770-1210.  I have the Inspiration Material at
home and I will send that at a later time.

The FAXFACTS works as follows
Dial 203-854-5300 from your FAX phone.  

Follow the Voice Computer Instructions.  Enter the FAX FACTS number from
the MacWarehouse Catalog.

Hang up your phone, and your fax will commence printing the FAX Facts .

The Fax FACTS for Inspiration is 2755.  So when the voice computer says
enter the number you just enter 2755 and hang up and the Fax will start
to transmit.

I dont know whether there is a UK fax phone or not.  The MacWarehouse 
number in the UK is 011-44-81-447-1696.  CALL that number and see how 
to get that info in the UK.  

I hope this helps.

Luck,
Warren Moseley  Texas Instruments moseley@ra.csc.ti.com 214-995-1641


From mass@hobiecat.pcmp.caltech.edu (Mass Sivilotti)
Newsgroups: comp.groupware
Subject: State-of-the-art for enterprise multimedia (references)?
Date: 17 Oct 92 15:51:07
Organization: California Institute of Technology
Lines: 17
Distribution: world
Message-ID: <MASS.92Oct17155107@hobiecat.pcmp.caltech.edu>
Reply-To: mass@hobiecat.cs.caltech.edu (Mass Sivilotti)
NNTP-Posting-Host: hobiecat.pcmp.caltech.edu

Greetings!

I am looking for information and references describing current
research directions in multimedia, particularly as it applies
(could apply?) to groupware/enterprise applications.

In particular, any pointers towards image processing for systems
intended to automate document preparation (especially in multi-author
or workflow environments) would be especially useful.

Any references to books, journal articles, etc. would be appreciated.
I am intending to prepare an overview paper on this field.

Thanks in advance,
--mass
(mass@hobiecat.pcmp.caltech.edu)



From billd@informix.com (William Daul)
Newsgroups: comp.groupware,comp.human-factors
Subject: DOUG ENGELBART SEMINAR IN EUROPE -- Nov. 30 - Dec. 2  GENEVA, Switzerland
Message-ID: <1992Oct20.001630.9833@informix.com>
Date: 20 Oct 92 00:16:30 GMT
Sender: news@informix.com (Usenet News)
Organization: Informix Software, Inc.
Lines: 162
Originator: billd@cheetah

DOUG ENGELBART SEMINAR IN EUROPE -- Nov. 30 - Dec. 2  GENEVA, Switzerland

Please pass this on to European NetNews groups...

Program announcement of Doug's 3-Day Bootstrap Seminar 
                ---------------


THIS IS A MESSAGE FROM NEUROPE LAB, EUROPEAN CENTRE FOR RESEARCH,
      EXPERIMENTATION AND LEARNING FOR THE KNOWLEDGE AGE
      
  
                FOR THE FIRST TIME IN EUROPE!


  Neurope Lab and the California based Bootstrap Institute are
                       pleased to announce
           Dr. Douglas Engelbart's Bootstrap Seminar:
                                
       "BOOTSTRAPPING ORGANISATIONS INTO THE 21st CENTURY"
                                
  Featuring the international visionary and technology pionner:
                      Dr Douglas Engelbart
                                
                                
                 November 30 to December 2, 1992
                                
                         at NEUROPE LAB
        INTERNATIONAL BUSINESS PARK, FRENCH GENEVA COUNTY

     Supported by: "MANAGING KNOWLEDGE - THE TECHNOLOGIES OF
  INTELLIGENCE" , A Technology Workshop Showcase on December 3


SEMINAR LEADER

Dr.  Douglas Englebart is a recognized visionary and  pioneer  of
strategic   frameworks   for  organisational   augmentation   and
integrated  knowledge systems. His well-known  contributions  and
inventions  include  groupware,  hypermedia,  multiple   windows,
display  editing and the mouse.In the past decade,  thousands  of
industrial knowledge workers have benefitted from his unique team
support  capabilities. Almost all users of information technology
are using productivity features first described by Dr. Englebart.

He  has  founded  the  Bootstrap Institute, now  associated  with
Europe's  centre for experimentation in knowledge  and  learning,
Neurope  Lab,  to  work  with industry stakeholders  to  put  his
organisational fitness strategies into widespread  practice.  Dr.
Englebart  has received numerous lifetime achievement awards  and
is  an  associate  at  Stanford University's  Center  for  Design
Research.

PROGRAM OVERVIEW

A  "Bootstrapping Strategy" for organisational improvement is the
basic theme of this seminar. The strategy is based on a pragmatic
co-evolution  of  technology and work  processes,  and  leads  to
strategic   choices   in   developing  and   deploying   emergent
information and knowledge based technology. A dominant  focus  is
the  improvement  of collaborative development,  integration  and
application of knowledge among distributed workers.

The  strategy  suggests how the deployment of early  advances  in
this   capability  can  yield  maximum  returns.   The   approach
anticipates significant changes in the marketplace of information
system  products  and  services  and  in  key  components  of  an
organisation's winning strategy.

MANAGING TECHNOLOGY - THE TECHNOLOGIES OF INTELLIGENCE

This  showcase and workshop will feature participant  involvement
in:

     The  use  of multimedia in corporate learning and management
     development, 
     
     Evolving knowledge base research and results,
     
     Advanced visualization and virtual reality technology,
     
     Just-in-time knowledge systems,
     
     Telepresence and new forms of computer supported cooperative
     work solutions.
     
     
ACT NOW

This  is  an important event on the European calendar.  Both  the
Bootstrap  Seminar and Technologies of Intelligence workshop  are
designed  for  maximum participant involvement  and  registration
will therefore be limited.
This seminar and workshop will be invualuable to you, your clients, your 
faculty members, students. The ideas of Dr. Engelbart are legendary and his 
impact on the organisations and groups which he has addressed is impressive
We are priviliged to have him with us.

We urge you to reserve now.

The registration fee for this joint event is 1,100 ecu, 1,200 ecu
if your registration is received after October 23, 1992.

Because we feel this event is so important, we are offering a reduced
enrollement fee to members of the academic and public research community.
Academics and researchers may attend for a nominal fee of 750 ecu.

A  corporate  rate  of 1,000 ecu is available  for  organisations
wishing  to register 5 or more delegates. Organisations doing  so
will  be  acknowledged as corporates supporters of this  critical
program.

ACCESS

Access Airport International Geneva: 15mns
Access Rail Station Geneva: 15mns


ACCOMODATION

Hotel IBIS on the Business Park (seminar rate: 280FF)


Request for complementary information and material are welcome.
Please e-mail your demand and your registration to :

boudol@neuropelab.unige.ch 
Benedicte Boudol
Neurope Lab
Le Forum, International Business Park
74166, Archamps, France
Tel no. : +33 50 31 56 20
Fax no. : +33 30 31 56 30

with your name, title, organisation, address, postal code, country,
tel no., Fax no. Payment details will be provided upon receipt of registration.

        
______________________________________________________________________________

Neurope Lab is a non profit, precompetitive international research and 
development centre focused on the development of intellectual tools, 
technology and services to support the management and the dissemination of 
knowledge as a fundamental corporate and community asset.

Neurope Lab is concerned with the formalization and organisation of 
knowledge, the integration of technologies and methods to support an open 
learning network and the impact on the society of the transition to the 
knowledge age.

The foundings members and associated partners include Caisse Nationale du 
Credit Agricole, Digital Equipement Corporation (Europe), Hewlett-Packard
(Europe), the Conseil d'Etat de Geneve, the Region Rhone-Alpes, the Conseil 
General de Haute-Savoie, the University of Geneva, Lancaster University, 
CNRS/IRPEACS, ARDEMI and the Lyon Graduate School of Business.


-- 
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 William Daul             Advanced Support      INFORMIX SOFTWARE INC.
 4100 Bohannon Dr.        (415) 926-6488 - wk
 Menlo Park, CA. 94025    uunet!infmx!billd  or  billd@informix.com


From ccb@macbeth.umd.edu (Chrome Cboy)
Newsgroups: comp.groupware
Subject: Cross-platform collaborative writing?
Message-ID: <16205@umd5.umd.edu>
Date: 20 Oct 92 03:30:05 GMT
Sender: news@umd5.umd.edu
Distribution: na
Organization: University of Maryland, College Park
Lines: 12

Howdy all,
	I'm looking for software that will allow for a group of
individuals to non-interactively edit a document. The tricky
part is that the software must be available for UNIX, MS-DOS,
*and* Macintosh computers. (Yeah, stick with ASCII text, right? :-)
Ideally I'd have a multi-platform version of the PREP editor.
Any pointers? TIA...

"Seeing much, suffering much            -Blake Sobiloff (ccb@umd5.umd.edu)
and studying much, are the               Laboratory for Automation Psychology
three pillars of learning."              Department of Psychology
         -Disraeli                       University of Maryland


From doug@cos.com (Doug Whitehead)
Subject: ? Which conference for tech. publication
Message-ID: <doug.719603584@cos>
Keywords: groupware
Organization: Corporation for Open Systems
Date: Tue, 20 Oct 1992 17:53:04 GMT
Lines: 13

Question: Is CSCW the conference to send a technical publication?

Is Groupware93 a marketing conference?

And if so, where might I send a paper, given that I
can not afford to go to Australia this year.

Doug Whitehead
doug@cos.com

Corp. for Open Systems Int.L
8260 Willow Oaks Corp. Drive, Suite 700
Fairfax, VA, 22031   USA


From hupfer-susanne@cs.yale.edu (Susanne Hupfer)
Subject: U. of Illinois "Collage" project
Message-ID: <1c1q0sINNn5p@MATHIS.SYSTEMSY.CS.YALE.EDU>
Lines: 14
Sender: news@cs.yale.edu (Usenet News)
Nntp-Posting-Host: mathis.systemsy.cs.yale.edu
Organization: Yale University, Department of Computer Science, New Haven, CT
Distribution: usa
Date: Tue, 20 Oct 1992 20:26:04 GMT


I am looking for a reference describing the Collage collaborative
software program under development at the Nat'l Center for
Supercomputing Applications at the U. of Illinois at Champaign-Urbana.
Alternatively, names/addresses of the researchers involved in the
project would also be welcome.

Thanks very much,

Susanne Hupfer
Yale University Dept. of Computer Science

(hupfer@cs.yale.edu)



From nsridharan@faois.intel.com (Moose buster)
Newsgroups: comp.groupware
Subject: Re: Need software for brainstorming and problem solving.
Message-ID: <BwG3Dt.Hvu@inews.Intel.COM>
Date: 21 Oct 92 00:15:28 GMT
References: <16113@umd5.umd.edu>
Sender: news@inews.Intel.COM (USENET News System)
Organization: Intel MST
Lines: 11
Nntp-Posting-Host: famac0
X-Useragent: Nuntius v1.1

>In article <1992Oct14.221746.2541@news.arc.nasa.gov> 

I recommend a look at GroupSystems V from Ventana Corporation, Tucson Arizona.
This tool works on DOS and is character oriented.  It is a "meeting support"
tool
similar to VisionQuest - different from desktop interaction tools.  It has
tools
to support brainstorming, categorization, voting, ranking etc.

Contact:
Don Coleman, 1-602-325-8228


From david@ruc.dk (David Stodolsky)
Subject: Introduction to comp.groupware (Periodic informational Posting)
X-Last-Updated: 1992/10/06
Message-ID: <groupware-intro_719643622@athena.mit.edu>
Followup-To: comp.groupware
Summary: Guidelines for posting to the Usenet newsgroup comp.groupware.
Keywords: CSCW, orgware, group, interactive, shared, environments
Sender: news@athena.mit.edu (News system)
Supersedes: <groupware-intro_718434013@athena.mit.edu>
Nntp-Posting-Host: pit-manager.mit.edu
Organization: Roskilde University
Date: Wed, 21 Oct 1992 05:00:43 GMT
Approved: news-answers-request@MIT.Edu
Expires: Wed, 18 Nov 1992 05:00:22 GMT
Lines: 321

Archive-name: groupware-intro
Last-modified: 1992/10/6
Version: 1.2

Please read carefully:
Any article posted to comp.groupware uses a minimum of ten hours of
readers' time. Do not post test messages to comp.groupware (see section
5 below). 

This article is posted automatically every 14 days to introduce the
group to the more than one thousand new readers that have subscribed
during that period. 

---------------- Contents (and revision information) ------------

Sections in this article (Revised in last modification)

0. Groupware is software and hardware for shared interactive
environments. (Revised ordering of paragraphs)
1. Set your distribution to "world".
2. Sign your article.
3. Comp.groupware is being archived. (Revised)
4. If you are posting copyrighted work...
5. Authors should refer to "Guidelines for posting on Usenet"...
(Revised)
6. When you reply to a message, do not change the subject line...
7. Comp.groupware is read by over 47,000 people.

------------ End of Contents (and revision information) ----------


0. Groupware is software and hardware for shared interactive
environments.

The term "environment" includes software and hardware that sets the
context for interaction. Hardware can include specially designed
furnishings and architectural spaces that are considered integral to
correct utilization of a given software application. A groupware
application may require a specific organizational environment to
function as expected. More powerful applications can adapt to, or
overcome limitations of, their environments.

The term "interactive" is used to indicate that time constraints are
managed by the system. Many groupware applications appear to support
real-time interaction. Others merely enforce deadlines that can span
weeks. In either case, the technical limitations on the pace of
interaction are made (to appear) negligible in terms of the objectives
of the application. Systems that exclude reference to real time are not
groupware applications.

The term "shared" indicates that two or more participants interact with
one another in such a manner that each person influences and is
influenced by each other person. No upper limit in the number of
participants is indicated, because mediated groups, as opposed to
natural ones, can maintain joint awareness with very large numbers of
persons. (Joint awareness is one way that "group" is defined.) An
objective of some groupware applications is to increase the number of
persons that can interact "as a group".

Some definitions of groupware include the notion of a common goal. While
all systems require some agreement among participants (at minimum that
they should be jointly used), interactions can be predominately
conflictual. Management of conflict is often a crucial feature of a
groupware system. Vote collecting systems are an example.

Definitions:

Group - Two or more persons who are interacting
with one another in such a manner that each person
influences and is influenced by each other person
(Shaw, M. E. _Group dynamics: The psychology of
small group behaviour_. 1976, p. 11).

Ware - 1 a) manufactured articles, products of art
or craft.... b) an article of merchandise.... 3) an
intangible item (as a service) that is a marketable
commodity. (_Webster's New Collegiate Dictionary_,
1976, p. 1319).


1. Set your distribution to "world". Comp.groupware is delivered to all
continents. Do not limit your chances for feedback by restricting
distribution. Restricted distribution can cause confusion when people
read responses to articles they have not seen. If you notice an article
has a restricted distribution, inform the poster by mail.

If you are restricted from posting to "world" by your administrator,
request a change in your privileges, at least for this newsgroup. If
refused, determine what your rights are in terms of appeal, based upon
information available at your site. An alternative is to use the Net to
find information and persons to contact concerning your rights. 
Try the newsgroups:

comp.org.eff.news
comp.org.eff.talk
misc.legal.computing
alt.society.civil-liberty
alt.comp.acad-freedom.news
alt.society.cu-digest

A frequently asked questions file can be retrieved by sending email to:
archive-server@eff.org, 
include the line "send caf-faq netnews.writing".
Information about the Electronic Frontier Foundation (EFF) can be
requested from eff@eff.org. You can also retrieve information about EFF
and its projects via anonymous FTP from ftp.eff.org.

As a final resort, send a summary of your case to:

Carl Kadie (kadie@eff.org)
Electronic Frontier Foundation
155 Second Street
Cambridge, MA 02141, USA
Tel.: +1 (617) 864-0665
Fax: +1 (617) 864-0866.

If you can send email off-site, you can post using a Usenet-news mail
server. Email to "comp-groupware@ucbvax.berkeley.edu" is posted with the
subject line of your letter becoming the subject line of the article.
(Note: "." in the newsgroup name is written as "-".) This allows you to
post to a newsgroup even if you have read-only access to Network News.


2. Sign your article. Each name should have one and only one user. If
the article is a joint product, indicate this at the beginning and end
of the article. Some news reading programs allow certain names to be to
be automatically selected. Help the reader by using the same name at all
times. This will improve the chances that people will read your
articles.

The signature should include complete name, address, and telephone
number (this allows quick verification in case forgery is suspected).
E-mail addresses ought to be included in the signature in case headers
get munged. Another nice feature is geographical coordinates, so the
time zone can be determined (useful in telephoning). The signature
should be limited to four lines as is suggested practice on Usenet.


3. Comp.groupware is being archived. Selected discussions will be
reprinted in the _Writings on Computer Science_ (_Datalogiske Skrifter_)
working paper series available from the Institute of Geography,
Socio-economic Analysis, and Computer Science, Roskilde University, Post
Box 260, DK-4000 Roskilde, Denmark (ISSN 0109-9779-xx). Material
appearing in the series can be published elsewhere.

Authors will not be contacted individually before publication, but the
draft will be posted to comp.groupware for comment and correction before
being sent to the printer. All articles will be reproduced exactly as
posted (headers may be included, and parts (e.g., data sets) may be
moved to appendices and other changes making the articles more suitable
for printing may be made).

tvv@ncsc.org (Terry Myerson) began archiving comp.groupware 92.10.6.
The archive is available by anonymous ftp from: 
avs.ncsc.org ( 128.109.178.23 )

in the directory:
~ftp/newsgroups/comp.groupware

The archives are in mail folders named MONTH_YEAR.
For example, to peruse all of the postings in the month of
October, you could download the archive Oct_92, and execute

%       Mail -f Oct_92

Articles from comp.groupware are also available by anonymous FTP from: 
gorm.ruc.dk

in the directory:
~groupware/art/comp/groupware/

Login as "anonymous" and give your user name as your password.
Those without FTP access should send e-mail to:
mail-server@rtfm.mit.edu

with "send usenet/news.answers/finding-sources" in the body to find out
how to do FTP by e-mail.


4. If you are posting copyrighted work, indicate at the beginning of the
article whether permission has been obtained. If you do not want an
article reproduced, indicate this (e.g., Copyright - Net distribution
only).


5. Authors should refer to "Guidelines for posting on Usenet" in the
newsgroup "news.announce.newusers" to make sure they know to spell check
their articles, etc. "Answers to Frequently Asked Questions",
"Introduction to news.announce", "Hints on writing style for Usenet"
available in the same newsgroup also contain information for new users.

Do not post test messages to comp.groupware. There are special groups
for testing. And tests should be as limited in their distribution as
possible. This is basic information from "Guidelines for posting on
Usenet". Posting of test messages inappropriately is considered abusive
and will cause a loss of readership for your articles.

Always use your Subject line to state the *topic* of your article as
completely as possible (e.g., "Macintosh II voice-mail based real-time
meeting software ready.", rather than "Meeting software"). Summary lines
should indicate *what* your message says about the topic (e.g., "New
meeting coordination software available via anonymous FTP"). Statements
should always end with periods, questions with question marks
(typically), and high energy, high impact declarations with exclamation
points. These rules makes articles much easier for recipients to handle
appropriately. 

If you ask a question, your subject line should include "question",
"query", "(Q)" or should end with a "?". Questions should clearly
explain your problem and surrounding issues. Otherwise, you will simply
waste the time of those who want to help you. Tell people the kind of
work you are doing or contemplating doing. This helps them provide the
information you need. Indicate what efforts, if any, you have made thus
far, and what information was found.

Subject, Summary, and Keyword headers are scanned by many news reading
programs, thus permitting readers to find your article easily. You will
have your articles read more often if you select these carefully.


6. When you reply to a message, do not change the subject line or
redirect follow-ups (unless you are changing the subject).  Such changes
make it harder for some news readers to follow the threads in a
discussion. Include a "Summary" line which indicates specifically what
your message says. This permits your article to be found even if it is a
follow-up to an article with poorly chosen subject and keyword
information.

Please, do not post responses to articles you feel are inappropriate or
abusive. (If you can not resist, consider alt.flame as an alternative
newsgroup for your article [it has greater readership than
comp.groupware]). If the author is not saying anything worth reading,
enter the name in your "kill" file, and then no more of your time will
be wasted by that person. If you feel that the author is saying
something worth reading, but in an inappropriate way, respond by mail.
Tell the author what you think is incorrect about the article. If
possible, suggest how to accomplish the objective in an appropriate way
(e. g., post to another newsgroup). If you have responded to a person by
mail a few times without the desired effect, and you feel that the group
as a whole could benefit by a solution to the problem, only then should
you post an article.  The nature of your article should be a suggestion,
if possible, of how such problems can be avoided in the future.


7. Comp.groupware is read by over 47,000 people. Consider the cost to
readers of any post. If even an obviously inappropriate article is
distributed, one that just takes readers a few seconds to scan, and then
skip or kill, the total time used is still large. With 36,000 readers, a
post that takes an average of 1 second for each reader to deal with (i.
e., examining the subject line) means a total of ten hours used (36,000
seconds / 3,600 seconds/hour = 10 hours). If the article uses up an
average of four seconds, then the total time expenditure is 40 hours,
the equivalent of a work week. This is probably the minimum time
expenditure on any article that is even selected for scanning. So, if
you spend a week preparing an article and then post it to
comp.groupware, there will be a balance between your time investment and
that used by readers, even if they only scan your article and make no
response. The lack of a separate feedback channel is an unfortunate
deficiency in the Network News system as it is currently structured.

This analysis should not discourage anyone from posting a simple
question. Some of the most interesting and valuable exchanges in
comp.groupware have resulted from such questions. However, authors must
not make such requests unnecessarily. On the other hand, a carefully
prepared article or a report of an extensive project may not receive any
comment at all. This could mean that the article is clear and error
free. It could also mean it was not of sufficient interest to anyone to
be read in detail. What can be assumed is that it was seriously
considered. This is a result of the currently low traffic level in
comp.groupware and high quality of articles posted.

If your email reply to an author fails, try again using information in
the signature lines. An X.500 directory information server can be
consulted to find a person's email address. Read the informational
article, "How to find people's email addresses" (in the newsgroup
"news.answers"), so you know to contact the postmaster at the site of
the person you are trying to reach, and so on. Do not post a reply until
you have tried to reach the author by telephone, facsimile, or paper
mail. If these fail, ask yourself if getting the reply through is worth
ten hours of readers' time. If so, post the message. Do not post a
message asking a person to send you an email address, unless your letter
must be kept private (If this is true, consider using encryption). If it
is not of general interest, use only the person's name as the subject
(e.g., "To: Foo Bar"). If other readers might find it interesting, also
give full subject information. 

Similarly, do not broadcast requests for information you can obtain from
a known source. Requests such as, "What are the contents of book Foo
published by Bar" are not appropriate. This information can normally be
obtained by a short telephone call and a few minutes of work by someone
being paid to provide that service. Let's not deprive someone of a job
and at the same time get comp.groupware readers fired because they are
wasting all their time reading unnecessary articles :-).

Post long articles as a single unit if they are less than 30,000
characters. Otherwise, post separate sections as follow-ups to the
first, breaking at meaningful places. This permits the sections to be
treated as a single unit, thus minimizing expenditure of attention on
the article. The cost of transmitting articles is negligible, so long
posts that take one second to delete "cost" the same as short ones.

Disregarding these considerations or a lack of self discipline in
following them will result in defensive attention management. That is,
certain authors will not be read at all by many readers or valuable
discussions will take place by email instead of being posted. This would
have the unfortunate effect of fractionating the joint awareness that
permits the comp.groupware readership to function as a group. Thus, it
is recommended that authors who prefer entertainment to rigor in their
news reading, post to other newsgroups.

-------

This article compiled with assistance from numerous readers of
comp.groupware.

Corrections, comments, and suggestions to:

David S. Stodolsky                Messages: + 45 46 75 77 11 x 24 41
Department of Computer Science                 Tel: + 45 31 95 92 82
Bldg. 20.1, Roskilde University Center        Internet: david@ruc.dk
Post Box 260, DK-4000 Roskilde, Denmark        Fax: + 45 46 75 42 01


From Laureen Clemons <LCLEMON@auvm.american.edu>
Message-ID: <92295.113951LCLEMON@auvm.american.edu>
Newsgroups: comp.groupware
Subject: Phd. Information System - Detroit Area
Lines: 7

I will be moving to the Detroit area and need information on Phd. programs.
I am currently enrolled in a Human Factors course and want to do more research
in this area.  I want to specialize in Computer/ Human Interaction.  If you
have any information about schools/programs/contacts, please respond via e-mail

Thanks
Renee


From colston@gid.co.uk (Colston Sanger)
Newsgroups: comp.groupware,comp.human-factors,comp.cog-eng
Subject: Advance Notice - CSCW book series from Springer Verlag
Keywords: CSCW groupware case studies conflict writing design AI
Message-ID: <347@sixnine.gid.co.uk>
Date: 21 Oct 92 17:38:31 GMT
Followup-To: comp.groupware
Organization: GID Ltd, Upper Basildon, Reading, UK
Lines: 147


Announcing the Computer Supported Cooperative Work Book Series

Series Editors: Dan Diaper (University of Liverpool, UK) and
Colston Sanger (GID Ltd, UK)

The Computer Supported Cooperative Work (CSCW) series is the result
of a unique collaboration between the UK CSCW Special Interest Group,
the British Computer Society, and Springer-Verlag.

CSCW's synergistic combination of computing science and software
engineering with a range of theoretical and applied human sciences is
producing insights that promise to make it one of the most exciting
areas of everyday computer use in the 1990s.

The CSCW series will provide state-of-the-art material for an international
interdisciplinary audience.  The aim is to give an overview of current
knowledge, research and debate for designers, users and students of
CSCW systems.

			----------------------

CSCW in Practice: An Introduction and Case Studies
Dan Diaper and Colston Sanger (Eds.)
Soft cover.  192pp (approx).  UK pounds 24.95
ISBN 3-540-197B4-2
Publication: February 1993

CSCW in Practice: An Introduction and Case Studies provides an
Introduction to the technical and human aspects of CSCW, from the
perspectives of the technology, the users, and the user interface.

The authors examine what has, or can be done with existing technology,
and discuss CSCW as a set of issues, rather than a set of technologies.
Particular topics such as collaborative writing, conferencing, office
automation, decision support and process modelling are covered by
case studies. A description of a CSCW system that was tested, and failed,
in a commercial application is included, and it is hoped that those in
industry will agree with this accurate portrayal of the real world
and that academics will be encouraged to be more practical in their
proposals to their industrial collaborators.

CSCW In Practice: An Introduction and Case Studies is unusual because it
collects and reports practical experience, which, at present, is in short
supply in an accessible form. It will therefore be of value to those
who are relatively new to CSCW, both students and the more qualified,
and to those with greater experience.


			----------------------

CSCW: Cooperatlon or Conflict?  Steve Easterbrook (Ed.)
Soft cover.  224pp (approx).  UK pounds 24.95
ISBN 3-540-19755-9
Publication: February 1993

CSCW systems will play an important role in the application of information
systems in the 1990s.  The term "cooperative" is often taken for granted
and it is assumed that CSCW users are willing and able to cooperate
without any difficulty. This assumption ignores the possibility of
conflict and, as a result, the expression, management and resolution of
conflict are not supported.

CSCW: Cooperatlon or Conflict? examines the role of conflict in
collaborative work: what do people actually do when they say they are
cooperating and how does this affect the design of systems?

Amongst the topics covered are the social dynamics of the development
and introduction of new software systems, the relationship between
cooperation, conflict and the ownership of information, and conflicts
in small group planning and in large-scale scientific work.

CSCW: Cooperatlon or Conflict? is the first book to examine conflict
from a CSCW perspective, offering a unique snapshot of current research
in this exciting field. For the designer of CSCW systems, it gives
insights into the role of conflict, and an analysis of the assumptions on
which existing CSCW systems are based. For the student and researcher,
it provides an introduction to the area. and a set of in-depth studies
suitable to inform future research.


			----------------------

Computer Supported Collaborative Writing
Mike Sharples (Ed.) 
Soft cover.  240pp (approx).  UK pounds 24.95
ISBN 3-540-19782-6
Publication: February 1993

The growth of interdisciplinary studies, international research projects,
and distributed work groups within large companies, has led to pressure
on writers to work in collaboration.  Writing groups may consist of
people who rarely meet face-to-face, yet they are expected to work
closely together, and to tight schedules. Recent research has studied
the process of collaborative authoring and these studies have led to
the development of software to support both formal co-authorship and
more informal collaboration such as the sharing of ideas and opinions,
and critical reading and annotation of drafts.

Computer Supported Collaborative Writing brings together people with
different interests - software design, computer support for technical
authoring, models of the collaborative writing process - who explore
the research problems and offer practical solutions.

Computers may appear merely to extend the traditional means of
collaboration: electronic mail replaces letter writing, computer conferencing
substitutes for meetings, shared databases stand in for filing
systems and libraries. In fact, each of these systems offers new ways of
working and blurs the boundary between informal and formal collaboration.

Computer Supported Collaborative Writing offers in-depth studies of
formal and informal collaboration and proposes preliminary designs for
new computer tools. It provides invaluable reading for researchers and
students, software designers, and writers.

				-----------------

Forthcoming titles:

Design Issues in CSCW
Duska Rosenberg and Chris Hutchison (Eds.)
(ISBN 3-540-19810-5)

CSCW and Artificial Intelligence
John Connolly and Ernest Edmonds (Eds.)
(ISBN 3-540-19816-4)

				-------------------

Please order from your bookseller or from:

Springer-Verlag London Ltd
Springer House
8 Alexandra Road
Wimbledon
London SW19 7JZ
UK

Tel: +44 (0)81 947 5885
Fax: +44 (0)81 947 4651

--

-- 
GID - software engineers to the quality
1 Captain's Gorse, Upper Basildon, Reading, Berks RG8 8SZ, UK
UUCP: colston@gid.co.uk               Tel/Fax: +44 491 671964


From colston@gid.co.uk (Colston Sanger)
Newsgroups: comp.groupware,comp.human-factors,comp.cog-eng,uk.announce
Subject: ADVANCE NOTICE: UK CSCW SIG seminar on the importance ofspace in cooperative settings
Keywords: CSCW space cooperation design virtual reality
Message-ID: <348@sixnine.gid.co.uk>
Date: 21 Oct 92 18:33:40 GMT
Followup-To: comp.groupware
Organization: GID Ltd, Upper Basildon, Reading, UK
Lines: 104



UK CSCW SIG seminar on the Importance of Space in Cooperative Settings
Tuesday, 26 Jan 1993
Room 131, DTI, Kingsgate House, 66-74 Victoria Street, London SW1, UK
Chair: Steve Benford, University of Nottingham (sdb@cs.nott.ac.uk)

This will be a joint meeting with the British HCI Group.

This seminar sets out to explore the role of space in cooperative
work.  At a microscopic level, spatial settings might provide a means
of effectively and naturally managing conversations. At a macroscopic
level space might allow the organisation of cooperative work on a large
scale.  Spatial metaphors, particularly "rooms" metaphors, have become
increasingly popular in CSCW.  The advent of affordable Virtual
Reality technology will revolutionise user interfaces in the next few
years and will make it possible to build much more powerful
representations of these metaphors.

The seminar brings together speakers from diverse backgrounds to
explore issues of space in cooperative work.  Papers will address topics
such as the social organisation of space, the affordances provided by
space for cooperative work, results from CSCW projects which have
utilised spatial metaphors and also the state of the art in virtual
reality technology.

It is expected that there will be one or more demonstrations
of virtual reality systems.

The current programme is as follows. This is likely to be expanded 
by a further one or two presentations.


   Introduction
   Steve Benford, University of Nottingham

   Investigation of the Social Organisation of Space
   John Hughes, University of Lancaster

   A Space Based Model for User Interaction in Shared Synthetic 
   Environments
   Lennart Fahlen, The Swedish Institute of Computer Science (SICS)

   Title to be announced
   Bill Gaver, Xerox EuroPARC

   State of the Art Desktop Virtual Reality (+ demonstration)
   Andy Tait, Dimension International

   CyCo - Cooperation in Cyberspace
   Robert Ingram, Steve Benford, The University of Nottingham,

   Developing Spatial Models for Cooperative Work
   John Bowers, University of Manchester

   Project BRICC: Building Real Rooms Using Virtual Rooms
   David Leevers, The BICC Group

			------------------------

A definitive programme will be available during December 1992.
For advance registration, please contact:

Patrick Holligan
LUTCHI Research Centre
Dept of Computer Studies
Loughborough University of Technology
Loughborough, LE11 3TU, Leicestershire

Tel. (0509) 222 694
Fax: (0509) 610 815
E-mail: P.J.Holligan@lut.ac.uk


			------------------------

THE UK CSCW SIG

The CSCW SIG was formed by the UK Human Interface (HI) and
Communications and Distributed Systems (CDS) Clubs in 1990 as a
special interest group supported by, but separate from the UK Dept. of
Trade and Industry. Membership is open to anyone interested in CSCW.
The current membership is several hundred people, divided equally
between commerce/industry and academia.  Anyone wishing to join the
SIG or be on its mailing list should contact S.A.Scrivener@lut.ac.uk.

			------------------------

UK CSCW SIG/BCS CSCW BOOK SERIES

In association with the BCS, the SIG has a book series, published
by Springer-Verlag. The first three titles are due to appear in February
1993. The Series Editors are Dan Diaper (University of Liverpool)
and Colston Sanger (GID Ltd).



Colston Sanger
---

-- 
GID - software engineers to the quality
1 Captain's Gorse, Upper Basildon, Reading, Berks RG8 8SZ, UK
UUCP: colston@gid.co.uk               Tel/Fax: +44 491 671964


From arh@next04wor.wam.umd.edu (Arash Hashem Sadati)
Subject: RECLAIMING HUMAN GENIUS
Message-ID: <1992Oct22.004118.10977@wam.umd.edu>
Sender: usenet@wam.umd.edu (USENET News system)
Nntp-Posting-Host: next10csc.wam.umd.edu
Organization: Workstations at Maryland, University of Maryland, College Park
Date: Thu, 22 Oct 1992 00:41:18 GMT
Lines: 168

	   ANNOUNCING THE 2ND LEARNING & PROMBLEM SOLVING FESTIVAL

			"RECLAIMING HUMAN GENIUS"

			Friday Nov. 6 - Sunday Nov. 8

		Atrium of University of Maryland @ College Park
		

	Genius might be seen as the driving force of human culture  
and civilization; a mental and emotional state we all desre and  
seserve, but unfortunately only few of us actually have developed it.   
After all on the path of human drama and comedy, life, liberty and  
pursuit of happpiness have always been accompanied by the search for  
oneself, the possible self.

	As we live in today's complex and accelerating environment of  
change, we need new, more efficient and less stressful ways of  
discovering and realizing out potential.  The strong overlap between  
creativity and learning demands a closer consideration in the process  
of developing the human potential.  After last year's succssful  
conference in "Applying Tomorrow's Solutions to Today's Problems,"  
this year's theme is centered around "Reclaiming Human Genius."

LERNING OBJECTIVES
	This uniqe symposium will provide you a context for exploring  
five inter-connected areas:

	1. How to develop the genius within;
	2. Ways to improve your interface, as a genius, with 	    
the society;
	3. The socio-historical conditions favoring the 	    
emergence of genius and what are roles a genius 	   can play  
in this;
	4. The risk of maladaptaion of geniuses and near-	    
geniuses and alternatives;
	5. How you can help in universalizing the experience 	   of  
human genius.

Various powreful methods and techniques will be presented and  
experimented with in the context of the above areas.  Many other  
resources from books to softwares will be also available at discount  
prices.

PRESENTERS
	A wide variety of presenters will provide you with  
stimulating and enriching ideas and perspectives.  For instance, Dr.  
Lyelle Palmer, head of "Society for Accelerated Learning & Teaching,"  
will talk on applying stimilus technique to itellectual growth of  
children. Dr. Win Wenger, known as today's "more original explorer"   
and head of the "Project Renaissance," will help you to creat a  
personal renaissance of your own.
	Professor Luiz DeAndrade will speak on the central role of  
the limic brain on human intellectual activities and its applications  
on human growth.  Dr. Susan Kodish from the Institute of General  
Semantics will bring new insights on the "uncommon sense of the  
General Semantics."  Paul Scheele, developer of "Photo-Reading"  
method, will present his findings on removing barriers for wounded  
learners!
	Many other presenters will inform you of their research and  
developments in the field of human potential.  They will guide you in  
applying them to what you find most useful.

METHODOLOGY
	Beside powerful presentations by a wide array of experts and  
researchers, and time for Q&A, each session provides a period for  
everyone to participate in an interactive Think-Tank on the issues  
raised in each session.  This highly substantial and yet interactive  
and focused format will not only allow for expression of onew's own  
perceptions but also stimulates and cross-fertilizes thoughts and  
insights.

The cost of 2 1/2-day festival is $95.00 (Students $55).  To Register  
send your check of money order, made to World Future Research  
Society, to:

		World Future Research Society
		P.O. Box 52, Stamp Union
		University of Maryland
		College Park, MD 20742 U.S.A.

For more information you can send e-mail to: arh@wam.umd.edu

-- NewsGrazer, a NeXTstep(tm) news reader, posting --
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`


From oappel@moose.cs.indiana.edu (orestes appel)
Newsgroups: comp.groupware
Subject: Cooperative Processing
Message-ID: <1992Oct23.132800.27372@news.cs.indiana.edu>
Date: 23 Oct 92 13:27:40 GMT
Sender: root@news.cs.indiana.edu (Operator)
Organization: Computer Science, Indiana University
Lines: 20
X-Mailer: ELM [version 2.3 PL11]


Sorry if this is not the proper place for this posting.
  
We are starting to work in Cooperative Processing, but we haven't had any
previous experience.
  
Can someone out there give us some pointers in this matter?
Basically, we are interested in Cooperative Processing having a Workstation
running OS/2 2.0  and a Mainframe under MVS running CICS/ESA.
  
Please reply to the newsgroup, or if you prefer, do it to the address indicated
in the .signature.
 
Thanks in advance.
  
-- 
  
  	Orestes Appel
  	LAGOVEN, S.A., Dept. Informatica
  	Internet: oappel@dino.conicit.ve


From Pamela J. Banks <PB1136A@auvm.american.edu>
Message-ID: <92297.105009PB1136A@auvm.american.edu>
Newsgroups: comp.infosystems,comp.groupware
Subject:    TQM in the Computing Community
Lines: 13

I am a graduate student at The American University in Washington, DC.  I
am currently working to implement a Total Quality system within the University
hotline center.  I am interested in discussing the human element of quality.
I would appreciate a direct response if you can share experiences about the
how management has adapted and/or resisted the concept of participatory
management.  On the other side, I am looking to gather the experiences of teams
in terms of bonding as a unit, acquiring and utilizing problem solving skills,
and finally did the group feel empowered by managment to their satisfaction.

I will provide a summary if there is sufficient response.  Thanks in advance
for your cooperation.
Pamela Banks
(202)885-2291


From pere@nta.no (Per Einar Dybvik FDX)
Subject: Course syllabus
Message-ID: <PERE.92Oct26114357@verdi.nta.no>
Sender: news@nntp.nta.no
Nntp-Posting-Host: verdi.nta.no
Organization: Norwegian Telecom Research, Norway
Date: 26 Oct 92 11:43:57
Lines: 20



We are currently planning a course in the field of groupware and CSCW
at the University of Kjeller. We would like to approach this field
from a technological viewpoint, but will also try to bring some more
organizational and socio/psychological aspect into the course.

Fot this purpose I would like to see other course syllabuses to use
as guideline for our own course. So please send a overview of your
course.

I will also attend the CSCW conference in Toronto and will be pleased
to discuss course syllabuses with others going there. I will also be
staying in California from 5.nov to 15.november and will be pleased to
discuss this with others in the California area during my stay. 

Per Einar Dybvik
Norwegian Telecom Research &
University og Kjeller
email: pere@nta.no


From teege@informatik.tu-muenchen.de (Gunnar Teege)
Subject: Request: Information about activity support systems
Sender: news@Informatik.TU-Muenchen.DE (USENET Newssystem)
Organization: Inst. fuer Informatik, TU Muenchen, Germany
Date: Wed, 28 Oct 1992 14:11:11 GMT
Message-ID: <TEEGE.92Oct28091111@hphalle0.informatik.tu-muenchen.de>
Lines: 21

I am interested in any information about systems of the kind described
below. I would like to hear about existing noncommercial or commercial
systems as well as about systems planned or in development. You may
reply by mail, I will post a summary of all replies in comp.groupware.

The system should cover the structuring, protocolling and execution of
activities of one person like editing and printing documents,
executing typical ``office procedures'' or communicating with others.
The system should know about complex activities which involve
sequential and/or parallel subactivities and it should keep track
about how far the complex activity has proceeded. This should include
asynchronous coordination in a way e.g. the Coordinator handles it.
The system should execute activities that can be done by the computer
itself (like sending email or printing an electronic document),
however it should not be restricted to activities of this kind.

Thanks for your help.

Gunnar Teege   Inst. fuer Informatik, Technische Universitaet Muenchen
               PO-Box 202420, 8000 Muenchen 2, Germany
teege@informatik.tu-muenchen.de       Tel: +49 89 450552 25


From Behrens@uni-paderborn.de (Olav Behrens)
Subject: Groupware and Hyper-/Multimedia
Message-ID: <Behrens.10.0@uni-paderborn.de>
Summary: Combinations of Groupware&Hypermedia sounds interesting
Keywords: Groupware, Hypermedia, Multimedia, PBX, Phone
Lines: 30
Sender: news@uni-paderborn.de (News Uni-Paderborn)
Nntp-Posting-Host: 131.234.164.11
Organization: EUCOS
Date: Wed, 28 Oct 1992 14:40:43 GMT
Lines: 30

Hello out there!

As a research assistant at the university of Paderborn (Germany) I am 
interested in the combination of Groupware and Hyper-/Multimedia (this 
should become my thesis at last).

At our team we use Lotus Notes as a groupware-platform and I think we have a 
lot of know-how around this product.

Some ideas for prototypes are:

1.) Your answering-machine is running anywhere on a computer (BigmOuth, 
Zyxel Modem) and the recorded messages will be transfered to Notes-E-Mail (
OLE-Objects under Windows). So I will be informed about incomming phone-
calls via E-Mail at my workplace.

2.) You can call your Notes-E-Mail-Server by phone and then get your E-Mail 
read to you (text to speech synthesis). The phone-side would be managed by 
eg. BigmOuth, the synthesis could be done by Soundblaster or something like 
that?

I would appreciate any comments/ideas/fantasy/literature/... about the 
mentioned field of interest.

Greetings! Olav
*****************************************************************************
* Olav M. Behrens               Tel. ++49 - 5251 - 60 3870                  *                             
* University of Paderborn       Fax. ++49 - 5251 - 60 3399                  *                                                  
* D-W 4790 Paderborn (Germany)  E-Mail: OBEHRENS.Notes@MHS.Uni-Paderborn.de *                                                      
*****************************************************************************


From IMAGING.CLUB@OFFICE.WANG.COM ("Imaging Club")
Newsgroups: comp.groupware
Subject: Re: TQM in the Computing Community
Message-ID: <199210281652.AA03225@tuna.wang.com>
Date: 28 Oct 92 16:52:50 GMT
Sender: news@wang.com
Organization: Mail to News Gateway at Wang Labs
Lines: 39

Pamela Banks asks about the computing community's experience
implementing TQM.  Here at Wang we feel we have gone one step
(or maybe two) beyond TQM with our own Quality Leadership Process,
a process of continuous improvement designed to make our company
the first one in the industry totally built around the customer.
In addition, our suppliers take QLP training as part of our close,
long-term working relationship with them.

She asks about the human element of quality, especially empowerment,
participatory management, and acquiring problem solving skills
and tools.  These are all covered in depth in 8-12 week QLP
courses that all Wang employees take as part of the company's
commitment to never-ending improvement in quality and customer
satisfaction.  In addition, our Vice Presidents and Area Directors
are currently making daily Wang Office electronic mail broadcasts
to all Wang employees, discussing these very QLP topics.

For example, Northwest Europe (Ireland, Benelux, and Nordic countries)
Area Director Malachy Smith just broadcast the following: "QLP has
provided us the ability to understand ourselves and the processes which
contribute to attainment of total customer satisfaction.  Use of the
techniques such as Customer Event Diagrams will assist and expand our
options in meeting or exceeding customer expectations.  Daily use will be
the catalyst in building strong, healthy customer relations, focusing our
skills on listening, empathizing, asking questions, offering solutions,
and agreeing solutions....Customer satisfaction is a way of life."

Firms and organizations with similar commitments to continuous,
never-ending improvement in quality and customer satisfaction might
wish to check into getting more information on QLP.  (I can also find
out if copies of our Vice President and Area Director broadcasts on
QLP this month are available outside the company, or if they are
considered company confidential.)

Certainly, the Wang commitment to zero-defect workflow software solutions
and zero-defect workflow documentation, including re-engineering, is
an additional key aspect to QLP here at the new Wang.

Michael.Willett@OFFICE.Wang.com


From marc@stc.lockheed.com (Marc Fleischmann)
Subject: Re: Groupware and Hyper-/Multimedia
Message-ID: <1992Oct28.210651.4233@enterprise.rdd.lmsc.lockheed.com>
Sender: news@enterprise.rdd.lmsc.lockheed.com
Nntp-Posting-Host: tristam.rdd.lmsc.lockheed.com
Reply-To: marc@stc.lockheed.com
Organization: LMSC Software Technology Center
References: <Behrens.10.0@uni-paderborn.de>
Date: Wed, 28 Oct 92 21:06:51 GMT
Lines: 20

In article 0@uni-paderborn.de, Behrens@uni-paderborn.de (Olav Behrens) writes:
>2.) You can call your Notes-E-Mail-Server by phone and then get your E-Mail 
>read to you (text to speech synthesis). The phone-side would be managed by 
>eg. BigmOuth, the synthesis could be done by Soundblaster or something like 
>that?
>

In 1983 or 84 while at DEC we did this using the DECtalk system.  In addition, for
a number of people who had very long commutes, we would write their email to 
cassette for them to listen while in their car.  They would record reply's on
cassette and their secretary's would post their responses.

The hardest part was wading through the headers to eliminate the garbage.

---
Marc Fleischmann - Information Integration
Lockheed Missiles & Space Company, Inc. - R&D Division
Palo Alto CA 94304-1191 (415) 354-5693
Internet: marc@stc.lockheed.com



From Lintang N. Sukarton <LS3290A@auvm.american.edu>
Message-ID: <92303.170707LS3290A@auvm.american.edu>
Newsgroups: comp.groupware
Subject:    groupware
Lines: 11

Organization: The American University - University Computing Center
Date: Thu, 29 Oct 1992 16:53:40 EST
From: Lintang N. Sukarton <LS3290A@auvm.american.edu>
Message-ID: <92303.165341LS3290A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: is e-mail groupware?
 I've been studying groupware from my grad.class.  It seems to me that
 there is a different opinion about whether e-mail is groupware or not.
 I personnaly think that it's not groupware, since it's only one-to-
 one communication.  What do you think? Responses are greatly appre-
 ciated. Don't forget to vote.


From Lintang N. Sukarton <LS3290A@auvm.american.edu>
Message-ID: <92303.175344LS3290A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: Re: groupware
References:  <92303.170707LS3290A@auvm.american.edu>
Lines: 7

this is a correction I made from a previous file.

 I've been studying groupware for quite a while.   It seems to me that
 there is a different opinion about whether e-mail is groupware or not.
 I personally think that it's not groupware, since it's only one-to-
 one communication.  What do you think? Responses are greatly appre-
 ciated. Don't forget to vote.


From Lintang N. Sukarton <LS3290A@auvm.american.edu>
Message-ID: <92303.180018LS3290A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: Re: groupware
References:  <92303.170707LS3290A@auvm.american.edu>
Lines: 1

8


From Milin M. Desai <MD2098A@auvm.american.edu>
Message-ID: <92303.174205MD2098A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: SHOULD A GROUP MEMBER PERFORM MULTIPLE TASKS ?
Lines: 11

The past ideas and theories about groupwork seem to be changing along
with time. Until now, a member of a group was expected to work on a single task
with selected members, till the completion of the project.

what confuses me is the evolution of new and more complex theories, which
suggest that a member should work part-time on multiple projects. How can a
member of a group maintain commitments and loyalties towards other groups and
projects and still be expected to work efficiently ?

Any kind of response will be greatly appreciated.



From Shufen Yu <SYU@auvm.american.edu>
Message-ID: <92304.003000SYU@auvm.american.edu>
Newsgroups: comp.groupware
Subject: How to cope with resistance
Lines: 12

I am recently conducting a study on how people react to groupware when they
have little or no knowledge about computers.  We all know that in organizations
, there might be some employess who joined the company when everybody was still
using pencils and papers.  Those people are usually with the most experience in
  the field and the company will certainly not get rid of them just because the
y do not know how to use computers or they do not want to use computers.
Under the above situation, as a manager or the owner of the organization, what
would they do to cope with the problems to get their total commitment into
the task.

Any comment or suggestions will be highly appreciated.
Do not forget to buy candies for the trick or treat.


From dmittleman@misvax.mis.arizona.edu (Daniel Mittleman)
Newsgroups: comp.groupware
Subject: Re: groupware
Message-ID: <29OCT199222592785@misvax.mis.arizona.edu>
Date: 30 Oct 92 05:59:00 GMT
References: <92303.170707LS3290A@auvm.american.edu>
Distribution: world,local
Organization: University of Arizona MIS Department
Lines: 23
Nntp-Posting-Host: misvax.mis.arizona.edu
News-Software: VAX/VMS VNEWS 1.41

In article <92303.170707LS3290A@auvm.american.edu>, LS3290A@auvm.american.edu (Lintang N. Sukarton) writes...
>Organization: The American University - University Computing Center
>Date: Thu, 29 Oct 1992 16:53:40 EST
>From: Lintang N. Sukarton <LS3290A@auvm.american.edu>
>Message-ID: <92303.165341LS3290A@auvm.american.edu>
>Newsgroups: comp.groupware
>Subject: is e-mail groupware?
> I've been studying groupware from my grad.class.  It seems to me that
> there is a different opinion about whether e-mail is groupware or not.
> I personnaly think that it's not groupware, since it's only one-to-
> one communication.  What do you think? Responses are greatly appre-
> ciated. Don't forget to vote.

    You can think what you want, but if two people aren't a group then how
    many do you need for a group?  Three?  If so, what makes three a
    group and not two?

    I sent out an election night party invite today via e-mail (speaking of
    voting.)  I sent the invite to a distribution list of twenty people. 
    Groupware?  Then I realized I forgot someone and sent the same message
    to that one other person.  Not groupware?
===========================================================================
daniel david mittleman     -     danny@arizona.edu     -     (602) 621-2932


From mem@bnr.co.uk (Michele Morris)
Newsgroups: comp.groupware
Subject: Re: SHOULD A GROUP MEMBER PERFORM MULTIPLE TASKS ?
Date: 30 Oct 1992 11:13:36 GMT
Organization: BNR Europe Limited, London Road, Harlow, Essex, GB
Lines: 30
Message-ID: <1cr5d0INNn9u@bHARs12c.bnr.co.uk>
References: <92303.174205MD2098A@auvm.american.edu>
Reply-To: mem@bnr.co.uk (Michele Morris)
NNTP-Posting-Host: 128.199.202.48

In the referenced article Milin M. Desai <MD2098A@auvm.american.edu> writes:
>The past ideas and theories about groupwork seem to be changing along
>with time. Until now, a member of a group was expected to work on a single task
>with selected members, till the completion of the project.

>what confuses me is the evolution of new and more complex theories, which
>suggest that a member should work part-time on multiple projects. How can a
>member of a group maintain commitments and loyalties towards other groups and
>projects and still be expected to work efficiently ?

My experience has been that it is very rare for someone to have the
luxury of working on a single task or a single project. It is not
unusual to find people working on more than one task within a project,
or on multiple projects. I suspect that in these days of recession,
and the business need to get more work out of less resources, this
multi-tasking is going to become the norm. It isn't impossible to do
efficiently, but it does require excellent time management and
personal organisation skills. Unfortunately we don't always have them
to the required degree. :-(

Michele


*************************************************************************
email: M.E.Morris@bnr.co.uk    phone: +44 279 429531   fax: +44 279 441551
BNR Europe Limited, London Road, Harlow, Essex, CM17 9NA, England.

        I think it's kind of interesting the way things get to be.
        The way the people work with their machines.
**************************************************************************


From mem@bnr.co.uk (Michele Morris)
Newsgroups: comp.groupware
Subject: Re: SHOULD A GROUP MEMBER PERFORM MULTIPLE TASKS ?
Date: 30 Oct 1992 11:13:36 GMT
Organization: BNR Europe Limited, London Road, Harlow, Essex, GB
Lines: 30
Message-ID: <1cr5d0INNn9u@bHARs12c.bnr.co.uk>
References: <92303.174205MD2098A@auvm.american.edu>
Reply-To: mem@bnr.co.uk (Michele Morris)
NNTP-Posting-Host: 128.199.202.48

In the referenced article Milin M. Desai <MD2098A@auvm.american.edu> writes:
>The past ideas and theories about groupwork seem to be changing along
>with time. Until now, a member of a group was expected to work on a single task
>with selected members, till the completion of the project.

>what confuses me is the evolution of new and more complex theories, which
>suggest that a member should work part-time on multiple projects. How can a
>member of a group maintain commitments and loyalties towards other groups and
>projects and still be expected to work efficiently ?

My experience has been that it is very rare for someone to have the
luxury of working on a single task or a single project. It is not
unusual to find people working on more than one task within a project,
or on multiple projects. I suspect that in these days of recession,
and the business need to get more work out of less resources, this
multi-tasking is going to become the norm. It isn't impossible to do
efficiently, but it does require excellent time management and
personal organisation skills. Unfortunately we don't always have them
to the required degree. :-(

Michele


*************************************************************************
email: M.E.Morris@bnr.co.uk    phone: +44 279 429531   fax: +44 279 441551
BNR Europe Limited, London Road, Harlow, Essex, CM17 9NA, England.

        I think it's kind of interesting the way things get to be.
        The way the people work with their machines.
**************************************************************************


From chin@acs.ucalgary.ca (Wynne Chin)
Subject: Re: How to cope with resistance
Sender: news@acs.ucalgary.ca (USENET News System)
Message-ID: <92Oct30.154131.20495@acs.ucalgary.ca>
Date: Fri, 30 Oct 92 15:41:31 GMT
References: <92304.003000SYU@auvm.american.edu>
Nntp-Posting-Host: acs2.acs.ucalgary.ca
Organization: The University of Calgary, Alberta
Lines: 24

In article <92304.003000SYU@auvm.american.edu> SYU@auvm.american.edu (Shufen Yu) writes:
>I am recently conducting a study on how people react to groupware when they
>have little or no knowledge about computers.  We all know that in organizations
>, there might be some employess who joined the company when everybody was still
>using pencils and papers.  Those people are usually with the most experience in
>  the field and the company will certainly not get rid of them just because the
>y do not know how to use computers or they do not want to use computers.
>Under the above situation, as a manager or the owner of the organization, what
>would they do to cope with the problems to get their total commitment into
>the task.
>
>Any comment or suggestions will be highly appreciated.
>Do not forget to buy candies for the trick or treat.
You might wish to look at some of the MIS research literature applying
Diffusion of Innovation models (e.g., Moore, G & Benbasat, I, 1991,
Information Systems Research, vol 2, 192-222).  This was in terms of
personal computers, but a good starting point.  Studies that applied
some of these concepts in the groupware context can be found in vol 4
of the 1992 Proceedings of the Hawaii International Conference on
System Sciences.

wynne chin
University of Calgary



From dmittleman@misvax.mis.arizona.edu (Daniel Mittleman)
Newsgroups: comp.groupware
Subject: Re: SHOULD A GROUP MEMBER PERFORM MULTIPLE TASKS ?
Message-ID: <30OCT199208525407@misvax.mis.arizona.edu>
Date: 30 Oct 92 15:52:00 GMT
References: <92303.174205MD2098A@auvm.american.edu>
Distribution: world,local
Organization: University of Arizona MIS Department
Lines: 30
Nntp-Posting-Host: misvax.mis.arizona.edu
News-Software: VAX/VMS VNEWS 1.41

In article <92303.174205MD2098A@auvm.american.edu>, MD2098A@auvm.american.edu (Milin M. Desai) writes...
>The past ideas and theories about groupwork seem to be changing along
>with time. Until now, a member of a group was expected to work on a single task
>with selected members, till the completion of the project.
> 
    May I suggest that you go back and reconsider this assumption.  I do
    not share your understanding that "until now, a member of a group was
    expected to work on a single task."

    Case in point (but by no means limited to these people) are Members of
    Congress.  They sit on several committees, the may be working on dozens
    of pieces of legislation, they are expected to keep up on the status of
    hundreds of pieces of legislation, and they do constant constituent
    work.  And all of this stuff goes on simultaneously.  I suggest that
    every manager at every firm also has multiple multiple simultaneous
    commitments.  I suggest that it is not a new concept to have a member
    of a committee sit on two or more subcommittees simultaneously.

>what confuses me is the evolution of new and more complex theories, which
>suggest that a member should work part-time on multiple projects. How can a
>member of a group maintain commitments and loyalties towards other groups and
>projects and still be expected to work efficiently ?
> 
    Could you cite one of these "new" theories?  We all balance several
    commitments - even if it is simple work life vs.  home life - and many
    of us are at least somewhat efficient.  I don't see where your
    questions are coming from.

===========================================================================
daniel david mittleman     -     danny@arizona.edu     -     (602) 621-2932


From roseman@cpsc.ucalgary.ca (Mark Roseman)
Subject: availability of GroupKit 1.0 (toolkit for real-time groupware)
Message-ID: <Bwy46A.GIp@cpsc.ucalgary.ca>
Sender: news@cpsc.ucalgary.ca (News Manager)
Organization: U. of Calgary Computer Science
Date: Fri, 30 Oct 1992 17:49:21 GMT
Lines: 130

We're making available "GroupKit", which is a groupware toolkit developed
at the University of Calgary on top of Stanford's InterViews package.  It
allows developers to more easily construct real-time groupware systems.
This is the first public release of the system.  We'll do what we can to
provide some support, but essentially its available "as-is".  Comments and
bug reports appreciated of course!

We're presenting a paper on this at CSCW this coming week (the paper is
included in the distribution).  Those of you who are going to Toronto who are
interested, I'll be looking forward to talking to you about the system
there.

The following is an excerpt from the README files:


                README for GroupKit 1.0
                -----------------------
 
This directory contains the initial release of GroupKit 1.0, from 
the University of Calgary.  GroupKit is a C++ toolkit for building 
real-time groupware conferencing applications (such as shared 
drawing tools, group writing systems, group support tools, etc.).

GroupKit is provided free of charge, to encourage more reseach and
development into groupware applications.  GroupKit makes it relatively
easy to develop new applications, by providing many "standard" groupware
components, for registration, communications, etc.  GroupKit also
supports several features motivated by groupware "human factors"
work, including overlays to support gesturing and annotation, flexible
registration mechanisms to support group processes, etc.

GroupKit is an on-going research project.  The latest version of the 
software will always be available for ftp from "cpsc.ucalgary.ca".  
Inquiries can be addressed to Mark Roseman (roseman@cpsc.ucalgary.ca)
or Saul Greenberg (saul@cpsc.ucalgary.ca).



What Else You Need
------------------

GroupKit is built using InterViews, currently version 3.1-beta3.  
GroupKit will be updated to IV 3.1 when it is made available.  The
InterViews distribution is available by anonymous ftp from 
"interviews.stanford.edu".  See also the "comp.windows.interviews"
Usenet group.  

A C++ compiler is also required, which accepts revision 2.0 or later
of the language.  X11-R4 or -R5 are also required, as are imake and
makedepend.  The FAQ for InterViews or the InterViews newsgroup 
is probably a good place to check about specific compilers.



Structure of the Distribution
-----------------------------

The GroupKit distribution contains a set of include files, source for
the C++ classes implementing the GroupKit libraries, and a number of
GroupKit based programs.

Three libraries (reflected in the "include" and "src") directories are
included:

  gk     - this provides core GroupKit classes for managing conferences,
           communications, overlays (for sketching and gesturing), etc.

  gk-reg - this provides core classes for building "Registrar Clients"
           which are programs allowing users to register for conferences

  gk-ui  - this provides a number of "normal" widgets used by GroupKit
           programs, including a shell, a table widget, string browsers,
           a static text field, etc.  These could be used in non-GroupKit
           InterViews programs

The "src/examples" tree contains a number of GroupKit based programs,
both "standard" GroupKit programs and examples:

  registrar -   a program maintaining a list of all active conferences

  reg-open -    a client program to the registrar, allowing users to join
                conferences using an "open" registration protocol

  reg-master -  a client program to the registrar, suitable for use
                by a facilitator in a strictly controlled conference

  reg-slave -   a client program to the registrar, suitable for use
                by a user in a strictly controlled conference

  deck-flip -   a simple GroupKit conference example, making the
                InterViews deck example multi-user
 
  cursor-demo - a GroupKit conference which demonstrates the
                cursor overlay for gesturing

  groupsketch - a simple multi-user freehand sketching program

  monitor -     a GroupKit conference component which will monitor
                the list of users in the conference

  brainstorm -  a simple brainstorming tool, where ideas typed by
                each user are broadcast to other users

  vote -        a Conference where users can poll other users on 
                yes/no questions and receive a tally of responses



Documentation
-------------

A tutorial on building GroupKit applications is contained in 
"doc/tutorial.ps".

A reference manual is contained in "doc/reference.ps"

A paper describing GroupKit (GroupKit: A Groupware Toolkit for
Building Real-Time Conferencing Applications, Roseman and Greenberg,
Proc. CSCW '92, Toronto) is contained in "doc/gk_cscw92.ps".

An intro guide to using InterViews (meant to supplement the 
reference manual contained in the InterViews distribution) is
contained in "doc/ivtutorial.ps".


-- 
==============================================================================
Mark Roseman  --- Groupware'R'Us
Dept. of Computer Science, University of Calgary, Calgary, Alta.  T2N 1N4
(403) 220-7691   roseman@cpsc.ucalgary.ca    Fax: (403) 284-4707


From Braham S. Bhatia <BB9295A@auvm.american.edu>
Message-ID: <92304.155045BB9295A@auvm.american.edu>
Newsgroups: comp.groupware
ubject: Re: groupware
Lines: 7

In reference to the question 'Is E-mail groupware ?', I think it depends in
context it is used.  If it is used as a tool to facilitate teamwork and
enhance productivity, then I would consider it as groupware.  The nature of
its use should enable individuals to work together to achieve the group
objective.  If it is not used in that context, then in my opinion its not
groupware.  They key is that groupware is an electronic tool that enables
individuals to work together.


From Braham S. Bhatia <BB9295A@auvm.american.edu>
Message-ID: <92304.161056BB9295A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: Re: groupware
Lines: 1

The posting (no subject given) refers to Re: groupware.  Sorry.


From Braham S. Bhatia <BB9295A@auvm.american.edu>
Message-ID: <92304.161510BB9295A@auvm.american.edu>
Newsgroups: comp.groupware
Subject: pitfalls of groupware implementation
Lines: 4

I am trying to collect information on the implementation of groupware in
small, medium, and large-sized organizations.  If someone has any information
on the pitfalls of implementing groupware in any of these organizations, I
will appreciate comment.  Thanks in advance.


From MICHAEL.WILLETT@OFFICE.WANG.COM ("Michael Willett")
Newsgroups: comp.groupware
Subject: Re: books on benchmarking
Message-ID: <199210302209.AA08855@tuna.wang.com>
Date: 30 Oct 92 22:09:21 GMT
Sender: news@wang.com
Organization: Mail to News Gateway at Wang Labs
Lines: 19

We at Wang are working hard on corporate benchmarking and can state that the
Robert Camp book, "Benchmarking:  The Search for Industry Best Practices That
Lead to Superior Performance" is probably the best "how-to" and "all you
ever wanted to know about benchmarking" book around.  Within benchmarking
activities, the Xerox/L.L. Bean benchmarking experiences are the defacto
standard on how to run a successful benchmarking effort.  Camp's book is
published by Quality Press which is the publishing arm of the ASQC (American
Society for Quality Control) which is located in Milwaukee, WI.  The ASQC also
publishes the magazine "Quality Progress" which frequently has articles on
benchmarking.  Another group, the International Benchmarking Clearinghouse
which is a service organization of the American Productivity & Quality Center
in Houston, TX, is also a source of information and training on benchmarking.

Much of the thinking in these books and similar ones has been incorporated
in our Business Process Management re-engineering methodology, which we
believe is a unique way of optimizing the total performance of systems,
not simply hardware performance.

Krystina.Deren@OFFICE.Wang.com


From wjabi@libra.arch.umich.edu (Wassim M. Jabi)
Subject: Re: SHOULD A GROUP MEMBER PERFORM MULTIPLE TASKS?
Message-ID: <#Z+=XS_@engin.umich.edu>
Date: Sat, 31 Oct 92 12:32:48 EST
Organization: The University of Michigan, Ann Arbor
References: <92303.174205MD2098A@auvm.american.edu>
Reply-To: wjabi@libra.arch.umich.edu
Distribution: usa
Nntp-Posting-Host: libra.arch.umich.edu
Lines: 38

In article <92303.174205MD2098A@auvm.american.edu> Milin M. Desai  
<MD2098A@auvm.american.edu> writes:
>The past ideas and theories about groupwork seem to be changing along
>with time. Until now, a member of a group was expected to work on a  
single task
>with selected members, till the completion of the project.
>
>what confuses me is the evolution of new and more complex theories, which
>suggest that a member should work part-time on multiple projects. How can  
a
>member of a group maintain commitments and loyalties towards other groups  
and
>projects and still be expected to work efficiently ?
>
>Any kind of response will be greatly appreciated.

As others have responded, it seems to be more the norm that members of
a group work part-time on multiple projects. In a participant-observer
study I conducted in an architectural firm it was obvious that everyone
from the draftperson to the principal architect worked on multiple
tasks. What was interesting, however, is how people at different positions
in the firm 'switched contexts'. As you can imagine higher-up employees
(Associates, partners, Job captains) switched more rapidly while
new-comers, CAD operators, draftspersons committ to a project several
days in one straight shot and then switch. I found a link between
the investment in artifacts and the flexibility to switch tasks.
That is, if a CAD operator opens up a drawing and starts working then
she/he is less likely to switch over quickly to another CAD project.
Once immersed in a 'world of artifacts' it is harder to switch over.
Managers, however, do more decision-making tasks and problem solving
that does not require the creation, development of extensive artifacts.
So they can switch contexts much faster.

--
Wassim M. Jabi                            (313) 936-0229
Doctoral Program in Architecture, University of Michigan
2000 Bonisteel Boulevard  Ann Arbor  Michigan 48105-2313
wjabi@libra.arch.umich.edu             NeXTMail-friendly


From drv@cbnewsj.cb.att.com (dennis.r.vogel)
Subject: Re: availability of GroupKit 1.0 (toolkit for real-time groupware)
Organization: AT&T
Date: Sun, 1 Nov 1992 02:30:05 GMT
Message-ID: <1992Nov1.023005.1359@cbnewsj.cb.att.com>
References: <Bwy46A.GIp@cpsc.ucalgary.ca>
Lines: 12

>From article <Bwy46A.GIp@cpsc.ucalgary.ca>, by roseman@cpsc.ucalgary.ca (Mark Roseman):
> 
> The latest version of the 
> software will always be available for ftp from "cpsc.ucalgary.ca".  
> 
I'm having trouble getting in touch with cpsc.ucalgary.ca.
Does anyone know the IP address for this system?  I'd like
to try accessing that way if possible.

Dennis R. Vogel
AT&T Bell Laboratories
Middletown, NJ


